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- Tasks: Manage daily sales processes and liaise with various departments for efficient vehicle processing.
- Company: Join Daimler Buses UK Ltd, a leading name in commercial vehicle manufacturing.
- Benefits: Enjoy a competitive salary, hybrid working, 33 days holiday, and private medical insurance.
- Why this job: Be part of a dynamic team, enhance your skills, and contribute to customer satisfaction.
- Qualifications: Experience in business sales administration and customer service is essential; automotive knowledge is a plus.
- Other info: Opportunity for career growth and access to employee wellbeing programmes.
The predicted salary is between 28800 - 43200 £ per year.
Due to promotion, the business is looking for an experienced Sales Process Manager (no direct reports).
Responsibilities:
- Responsible for the daily management of the sales process.
- Work closely with Area Sales Managers, Workshop, and Finance Departments to ensure vehicles are processed efficiently while maintaining optimal levels of customer experience.
- Liaise with customers regarding vehicle orders and invoicing.
- Communicate with internal and external stakeholders regarding vehicle preparation.
- Collaborate with the Used Vehicle department regarding incoming part exchanges.
- Maintain accurate vehicle and customer files for audits.
- Produce company and market reports with supporting analysis.
- Deputise for the Senior Manager Commercial Sales in their absence.
- 40-50% of the role involves liaising with the Workshop to progress vehicle orders; therefore, some Workshop knowledge would be useful.
About You:
- Business Sales Administration experience is essential.
- Experience within the Automotive industry is desirable.
- Customer Service experience is desirable.
- Experience with using SAP is desirable.
- Proficient in general IT applications, specifically Microsoft Office.
- Excellent interpersonal skills and ability to communicate with internal and external contacts at all levels.
- Able to prioritise workload and work on your own initiative.
- Exceptional organisational and multitasking abilities.
- An understanding of automotive aftersales would be useful.
On Offer:
- Basic salary of £36,000 on offer plus annual variable bonus.
- 33 days holiday per year including statutory holidays.
- Hybrid working after completion of probation period.
- Life assurance from day one (4 x basic salary).
- A group personal pension scheme with employer contribution increases, based on length of service.
- Private medical insurance.
- Access to the Mercedes Benz car lease scheme.
- An employee assistance and wellbeing programme.
- Recognition of employee milestones.
- A cycle to work scheme.
- Free onsite parking.
Our Process:
When applying please include a full current CV. Once reviewed, we will be in touch to advise if your application will be progressed through to the next stage depending on your experience. The Riverside Resourcing & Consultancy recruitment process reflects our obligations under relevant UK legislation. While all applications are carefully considered, we are only able to progress applications from candidates who have the right to work in the United Kingdom.
We care about your personal data. The General Data Protection Regulation provides you with more control, and by applying to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process. Your application data is held within our secure applicant tracking system through hireful - you’ll be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you by email or phone throughout the recruitment process to keep you updated and inform you of your progress.
Additional Benefits:
- Company Pension
- Bonus Scheme
- Company Car
About the Company:
Daimler Buses UK Ltd is a subsidiary of Daimler Truck AG – one of the world’s largest commercial vehicle manufacturers. Daimler Buses UK Ltd caters to the UK and Irish markets. Home to four brands, they are the official local supplier of Mercedes-Benz and Setra buses and coaches. All their vehicles are fully supported by their OMNIplus service and parts brand. Through BusStore, their pre-owned sales brand, they facilitate the buying and selling of quality vehicles with additional warranty and financing options.
Sales Process Manager Coventry Sales employer: Hgvtraders
Contact Detail:
Hgvtraders Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Process Manager Coventry Sales
✨Tip Number 1
Familiarise yourself with the sales process in the automotive industry. Understanding how vehicle orders are processed and the role of each department will help you communicate effectively with Area Sales Managers and other stakeholders.
✨Tip Number 2
Brush up on your SAP skills, as experience with this software is desirable for the role. Consider taking an online course or tutorial to enhance your proficiency, which can set you apart from other candidates.
✨Tip Number 3
Network within the automotive industry, especially with professionals who have experience in sales administration. Attend industry events or join relevant online forums to build connections that could provide insights or referrals.
✨Tip Number 4
Prepare to discuss your customer service experience in detail during interviews. Be ready to share specific examples of how you've handled customer inquiries or issues, as this will demonstrate your ability to maintain optimal levels of customer experience.
We think you need these skills to ace Sales Process Manager Coventry Sales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration and the automotive industry. Emphasise your customer service skills and any familiarity with SAP or Microsoft Office.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities of the Sales Process Manager role. Mention your ability to liaise with various departments and your organisational skills, which are crucial for this position.
Highlight Relevant Experience: In your application, focus on your previous roles that involved managing sales processes or working closely with sales teams. Provide examples of how you improved customer experience or streamlined processes.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at Hgvtraders
✨Know the Sales Process Inside Out
Make sure you understand the sales process thoroughly, as this role involves daily management of it. Be prepared to discuss how you would optimise the process and improve customer experience.
✨Familiarise Yourself with SAP
Since experience with SAP is desirable, brush up on your knowledge of this software. Be ready to explain how you've used it in previous roles or how you would approach learning it quickly.
✨Highlight Your Interpersonal Skills
This position requires excellent communication with various stakeholders. Prepare examples of how you've successfully liaised with different departments or customers in the past.
✨Demonstrate Organisational Skills
With the need to maintain accurate vehicle and customer files, showcase your organisational abilities. Discuss specific tools or methods you use to keep track of multiple tasks and priorities.