Regional Operations Director Bournemouth Service & Support

Salary: A competitive executive-level remuneration package with a performance-related bonus. Basis: Full Time Region: Dorset Date posted: 09/12/2024 Job reference: TR000001V0 Are you an accomplished and visionary leader ready to take a pivotal role in shaping the success of a market leading multi-franchise automotive business? Hendy Group, one of the UK’s most respected automotive retail groups, is seeking a Regional Operations Director (West) to spearhead operational strategy and performance across our extensive network in the South of England. About Us: The Opportunity: As Regional Operations Director (West) , you will play a critical role in driving the strategic and operational direction of the business. You will be a member of the Hendy Operational Board and report directly to the Chief Operating Officer. You will be responsible for overseeing the operational, financial, and strategic performance of multiple dealerships within a defined region, ensuring business growth, profitability, and an unrivalled customer experience. The Accountabilities: Strategic Leadership: Develop and execute operational strategies to achieve business objectives and maintain our position as a market leader. Operational Oversight: Ensure optimal performance across sales, service, and parts, driving efficiency and innovation. Financial Accountability: Manage the overall operational P&L, setting and delivering budgets, performance targets, and growth plans. Team Empowerment: Lead, mentor, and inspire a team of regional and site leaders, fostering a culture of excellence and accountability. Customer Excellence: Champion a customer-centric approach, ensuring a seamless and superior customer experience at every touchpoint. Brand Partnerships: Own, lead, develop, and maintain strong relationships with our brand partners, ensuring alignment with manufacturer standards and expectations. Continuous Improvement: Identify growth opportunities and implement initiatives to enhance operational efficiency, profitability, and customer satisfaction. About You: To succeed in this high-impact role, ideally you will need: Proven experience in an executive-level operations role within the automotive retail or related sector. A strong track record of delivering commercial success and operational excellence across a multi-site, multi-brand environment. Strategic thinking and the ability to translate vision into actionable results. Exceptional leadership and people management skills, with a history of building and developing high-performing teams. Outstanding communication, negotiation, and relationship management skills. A deep understanding of the automotive industry, including retail, aftersales, and brand standards. What We Offer: A competitive executive-level remuneration package with a performance-related bonus. Access to the car benefit scheme. Comprehensive benefits, including pension, healthcare, and more. Base location flexible within the region. A unique opportunity to shape the future of a well-established and forward-thinking business. A dynamic and supportive environment where innovation and leadership are highly valued. Why Hendy Group? As one of the UK’s most successful privately owned automotive groups, we offer a platform for ambitious leaders to thrive. With a commitment to innovation, operational excellence, customer and colleague satisfaction, Hendy Group is the perfect place to drive your career to new heights. If you are ready to take a lead in Hendy Group’s operational future success, then we really want to hear from you. Select Apply Now , submit a CV and a detailed covering letter outlining your experience and vision for this role. We look forward to hearing from you. Additional Benefits Company Pension Bonus Scheme Company Car About the Company At Hendy Group, we are proud to have become a leading automotive dealer group employing 1600 colleagues, representing 20+ manufacturer brands across 60+ locations. To continue this success and build for future growth, we are reviewing the way in which we operate to enhance efficiency, streamline communication, and improve collaboration. This desire to continually improve and innovate reflects our commitment to delivering a world-class experience to our customers, creating a great place for careers to flourish for our colleagues and enables us to best serve the communities in which we operate. We are looking for talented individuals to join us as we shape the future of Hendy Group. #J-18808-Ljbffr