Parts Advisor - Roche Roche, Saint Austell, Cornwall Parts
Parts Advisor - Roche Roche, Saint Austell, Cornwall Parts

Parts Advisor - Roche Roche, Saint Austell, Cornwall Parts

Full-Time 11 - 15 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Help customers find the right parts and keep stock organised in a friendly team.
  • Company: Join Adams Morey, a leading independent commercial enterprise in the UK.
  • Benefits: Enjoy 30 days holiday, company pension, and access to discounts.
  • Why this job: Be part of a supportive team where your skills and enthusiasm are valued.
  • Qualifications: Customer-focused with strong admin skills; experience in vehicle parts is a plus.
  • Other info: Genuine career development opportunities and award-winning apprenticeship programme.

The predicted salary is between 11 - 15 £ per hour.

An exciting new opportunity has become available for a motivated and customer-focused Parts Advisor to join our friendly and professional team. This is a great chance to be part of a well-established company where your skills and enthusiasm will be valued and supported.

Salary: Up to £14.28 per hour (dependent on experience)

Hours: Monday to Friday 8:00 am to 5:00 pm, Saturday on a rota basis 8:00 am to 12:00 pm, i.e. 40 hours per week plus overtime, 1 hour lunch (unpaid).

Key Responsibilities
  • Identify parts for the front and back counters.
  • Check off stock and accurately put away keeping the stock area tidy.
  • Pick orders and put on the delivery shelves.
  • Process returns to the supplier.
  • Process customer credits.
  • Handle warranty returns.
  • Stock receipting on DMS.
Qualifications
  • Must be customer focused.
  • Previous experience in a similar role with commercial vehicle parts experience an advantage.
  • Excellent customer service and strong administration skills.
  • A friendly, can-do attitude, with the ability to work well under pressure.
  • Experience working to performance targets.
  • Knowledge of Autoline, Kerridge or Keyloop would be an advantage.
What we offer
  • 30 days holidays including 8 bank holidays
  • Company sick pay, that increases with length of service up to 13 weeks
  • Company pension with the option to salary sacrifice
  • Genuine career development and pathways with DAF Academy
  • Award winning apprenticeship program
  • Employee Assistance program
  • Cycle to work scheme
  • My Staff shop – access to hundreds of discounts
  • Quarterly More Awards recognition scheme
  • Free eye test vouchers for DSE users
  • Free mortgage advice through a trusted partner
  • Qualified mental health first aiders
  • On-site trainer for HGV and many other courses
Additional Benefits
  • Company Pension

About the Company: Adams Morey is a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous are one of the largest groups across the network. Adams Morey itself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast. With its company headquarters in Southampton, we are the main DAF truck dealers in the area offering sales, parts and servicing.

Parts Advisor - Roche Roche, Saint Austell, Cornwall Parts employer: Hgvtraders

Adams Morey, part of the Greenhous Group, is an excellent employer located in Saint Austell, Cornwall, offering a supportive and friendly work environment for Parts Advisors. With competitive pay, generous holiday allowances, and a strong focus on employee development through the DAF Academy and award-winning apprenticeship programmes, we prioritise your growth and well-being. Join us to be part of a leading independent commercial enterprise where your contributions are valued and recognised.
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Contact Detail:

Hgvtraders Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Parts Advisor - Roche Roche, Saint Austell, Cornwall Parts

✨Tip Number 1

Get to know the company! Research Adams Morey and understand their values and what they offer. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.

✨Tip Number 3

Prepare for the interview by practising common questions related to customer service and parts knowledge. Think about examples from your past experience that highlight your skills and how you handle pressure – this is key for a Parts Advisor role!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Adams Morey. Good luck!

We think you need these skills to ace Parts Advisor - Roche Roche, Saint Austell, Cornwall Parts

Customer Focus
Parts Identification
Stock Management
Order Processing
Returns Processing
Warranty Handling
Administration Skills
Performance Target Achievement
Knowledge of Autoline
Knowledge of Kerridge
Knowledge of Keyloop
Ability to Work Under Pressure
Friendly Attitude
Can-Do Attitude

Some tips for your application 🫡

Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We want to see how you’ve gone above and beyond for customers in the past, so share specific examples that showcase your friendly, can-do attitude!

Tailor Your Experience: When applying, don’t just list your previous jobs. We’re looking for relevant experience, especially in parts advising or commercial vehicle parts. Make it clear how your background fits with what we need at Adams Morey.

Keep It Neat and Tidy: Just like we keep our stock area tidy, your application should be well-organised too! Use clear headings, bullet points, and a clean layout to make it easy for us to read through your qualifications and experience.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!

How to prepare for a job interview at Hgvtraders

✨Know Your Parts

Familiarise yourself with the types of parts commonly used in commercial vehicles. Brush up on your knowledge of Autoline, Kerridge, or Keyloop if you can. This will show that you're not just a customer-focused candidate but also someone who understands the technical side of the role.

✨Show Off Your Customer Service Skills

Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This will demonstrate your customer-focused attitude, which is key for this role.

✨Be Ready for Performance Targets

Since the job involves working to performance targets, be prepared to discuss how you've met or exceeded targets in previous roles. Bring specific metrics or achievements to the table to back up your claims. This will highlight your ability to work well under pressure.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or career development opportunities. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.

Parts Advisor - Roche Roche, Saint Austell, Cornwall Parts
Hgvtraders

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