Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional customer service and assist with parts operations in a dynamic automotive environment.
- Company: Join Rygor Auto, an award-winning workplace committed to diversity and employee wellbeing.
- Benefits: Enjoy competitive pay, extra birthday leave, and access to wellness programmes.
- Other info: Opportunities for training, progression, and community engagement initiatives.
- Why this job: Be part of a supportive team where you can grow and make a real impact.
- Qualifications: Experience in parts advisory or automotive roles, with strong tech skills.
The predicted salary is between 31000 - 31000 ÂŁ per year.
Up to ÂŁ31,000 pa for 42.5 hours a week on a three-week rota of either 06:00 to 15:00, 11:00 to 20:00, and 08:00 to 17:00, with a 30-minute unpaid break. Additionally, one in three Saturdays.
Your Role: Parts Advisor
At Rygor Auto, we are looking for an experienced and dedicated Parts Advisor to support our growing team and deliver exceptional service to our valued customers. This is a fantastic opportunity for someone who is passionate about customer care, has a strong understanding of parts operations, and brings a commercial mindset to maximise stock control and sales. The right candidate will have previous experience as a Parts Advisor or in a parts position within the automotive industry. You will be confident using technology and have the ability to use all appropriate modules of Keyloop/Kerridge. You will add value by ensuring the smooth running of our parts department, contributing to both customer satisfaction and business performance.
What’s it like to be part of Team Rygor?
“I have been working for Rygor for a year now, and I can only say good things about the people and the business. I have learnt so much about the job over the year and made lots of new friends. Some of the features that have helped me get far in the business include always looking for more work and helping coworkers; being someone that people can rely on and making sure that I am always looking to improve.” – Freddie, Parts Apprentice
Day to day, you will be:
- Greeting parts customers on site, making them feel welcome and providing exceptional customer service.
- Assisting technicians by looking up and providing parts needed for vehicle repair.
- Answering phone calls and assisting walk-ins and wholesale customers with their part needs.
- Tracking and booking in all incoming or outgoing parts.
- Proactively sourcing alternative parts and solutions, leveraging creative problem-solving and supplier networks to minimise downtime and keep customer vehicles operational.
- Handling parts payment collection and making sure all parts are billed appropriately.
- Packaging and shipping parts back to the manufacturer.
- Referring to parts manual to identify the right part for the make, model, and year of vehicles being serviced.
Benefits for you:
- An extra day off for your Birthday.
- Business close 24 December and 27 December in 2025, so you can enjoy your time off over the festive period.
- 23 days of annual leave per year PLUS Bank Holidays.
- Working for an official Great Place to Work and UK Best Workplace.
- Working for a Best UK Workplace for Wellbeing and Development.
- Awarded Armed Forces Covenant Silver Award (RLS).
- Working with our award-winning team – we are Motor Trader’s CV Employer of the Year and won silver at the internal communication and engagement awards for our new starter onboarding process.
- Auto-enrolment pension.
- Enhanced Maternity and Paternity pay policies.
- Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion).
- Mental Health First Aiders.
- Reward and recognition programmes, including our annual Rygor Group Awards and opportunities to attend the Rygor Wembley box as a celebration of your hard work and dedication.
- Annual appraisals programme and progression opportunities.
- Manufacturer training and access to our in-house training.
- Long service recognition and annual leave increase after 5 years’ service.
- Branded uniform.
- Charities of the Year programme, Army Sport sponsors and community engagement initiatives.
Diversity, Equity, Inclusion and Belonging (DEIB)
At Rygor, we are committed to fostering a workplace culture that champions diversity, equity, inclusion, and belonging. As an award‑winning organisation, we are proud to be a community of professionals from a wide range of backgrounds, experiences, and perspectives. We believe that individuality should be celebrated, and we strive to ensure that every team member feels valued, respected, and empowered. We welcome and support people of all ages, ethnicities, nationalities, religions or beliefs, gender identities, sexual orientations, disability statuses, caring responsibilities, and neurodiverse profiles. We actively promote an inclusive environment where you can bring your authentic self to work every day.
Support
If you need to make reasonable adjustments to our process, please let us know so we can talk about how we can best support you and make the adjustments that may be needed.
Additional Benefits:
- Company Pension.
- Death in Service Cover.
Parts Advisor Heathrow Parts employer: Hgvtraders
Contact Detail:
Hgvtraders Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor Heathrow Parts
✨Tip Number 1
Get to know the company! Research Rygor Auto and understand their values, especially around customer service and teamwork. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and might even lead to a referral, which can boost your chances of landing that Parts Advisor role.
✨Tip Number 3
Prepare for the interview by practising common questions related to parts operations and customer service. Think about specific examples from your past experience that demonstrate your skills and how you can add value to the parts department at Rygor.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Rygor team and ready to contribute to their success.
We think you need these skills to ace Parts Advisor Heathrow Parts
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer care and the automotive industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing exceptional service to our customers.
Highlight Relevant Experience: Make sure to detail your previous experience as a Parts Advisor or in a similar role. We’re keen to know how your background aligns with the responsibilities of the position, so don’t hold back on showcasing your skills and achievements!
Be Tech-Savvy: Since we use Keyloop/Kerridge, it’s important to mention any relevant tech skills you have. If you’ve worked with similar systems before, let us know! This will show us you’re ready to hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hgvtraders
✨Know Your Parts Inside Out
Make sure you brush up on your knowledge of automotive parts and their functions. Familiarise yourself with common parts used in various vehicles, as well as the specific systems and modules like Keyloop/Kerridge that you'll be using. This will show your potential employer that you're not just passionate about customer care but also have the technical know-how to back it up.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional service, prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you handled difficult situations or provided solutions that made a difference. This will demonstrate your commitment to customer satisfaction, which is key for a Parts Advisor.
✨Be Ready to Problem-Solve
In the interview, expect questions that assess your problem-solving abilities. Prepare to discuss scenarios where you had to think creatively to source alternative parts or resolve issues quickly. Highlighting your proactive approach will resonate well with the hiring team, especially since they value minimising downtime for customers.
✨Emphasise Teamwork and Reliability
Rygor Auto values teamwork and being someone others can rely on. Share stories that illustrate your ability to work collaboratively with colleagues and support them when needed. Mention any instances where you took the initiative to help out, as this aligns perfectly with the culture they promote within their team.