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- Tasks: Valet and drive vehicles, ensuring top-notch customer service and site maintenance.
- Company: Join Ciceley Commercials, a multi-award winning Mercedes-Benz dealership.
- Benefits: Enjoy a competitive salary, company pension, and extra holiday after five years.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a friendly team dedicated to exceptional customer care and vehicle quality.
- Qualifications: Must have a Class 2 driving licence and previous valeting experience.
The predicted salary is between 24000 - 30000 £ per year.
Join multi-award winning Ciceley Commercials as a Valeter / Driver/Yard Operative and you’ll find you’re working with a team that drives the standard in customer care. The successful candidate will work closely with the workshop controller and service advisors to ensure customers receive the best possible service and experience of our service department.
Duties involve the valeting of vehicles to a high standard, including all new vehicles prior to registration, along with general driving and site maintenance duties as required. You will also be responsible for ensuring all parked vehicles are kept in order for customer access and collection.
A full clean UK driving licence is essential and previous experience in this type of role is paramount. We are looking for a hardworking, presentable individual with excellent organisation and customer service skills. You must be self-motivated, dedicated and have the ability to work independently and as part of a team.
Main responsibilities include:
- Valeting of new / used / service customer vehicles
- Collecting and delivering vehicles
- Parking customers vehicles in required areas ready for work
- Organisation of yard, ensuring all vehicles are parked efficiently and the area is kept clean and tidy
- Assisting in moving of vehicles when required
- Retrieving customers vehicle and handing over following work completion
Ensure that within the area of operation all company and trade associations policies, procedures and minimum standards are met. All statutory requirements, including trading standards, fire, health and safety, must always be adhered to.
Requirements:
- HGV Class 2 Driving Licence
- Previous driving experience
- Previous valeting experience
- Strong desire to deliver exceptional customer service
- Enthusiastic and dedicated approach to work
- Professional manner
- Hard working with a positive, can-do attitude
- Ability to self-motivate
- Organised work ethic
Additional days holiday following 5 years’ service (max 5 days), Cycle to Work Scheme, Friendly team environment.
Job Types: Full-time, Permanent
Licence/Certification: Class 2 licence (required)
Company Benefits:
- Company Pension
- Cycle to work scheme
- On-site parking
Ciceley Commercials Ltd has over 50 years experience in supporting customers' commercial vehicle requirements. We pride ourselves on the exceptional service that we provide, with every member of our team dedicated to the uptime of our customers' vehicles.
Mercedes-Benz Valeter / Driver / Yard Operative Carlisle Service & Support employer: Hgvtraders
Contact Detail:
Hgvtraders Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mercedes-Benz Valeter / Driver / Yard Operative Carlisle Service & Support
✨Tip Number 1
Get to know the company! Research Ciceley Commercials and understand their values and customer service approach. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your driving skills! Since a full clean UK driving licence is essential, make sure you're comfortable behind the wheel. If you can, take a few practice runs in similar vehicles to those you'll be working with to boost your confidence.
✨Tip Number 3
Show off your valeting experience! Be ready to discuss specific examples of your previous work in vehicle valeting. Highlight any techniques or standards you follow to ensure a high-quality finish, as this will set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s super easy to upload your CV and apply with just one click. Plus, it shows that you’re tech-savvy and ready to embrace the modern job application process.
We think you need these skills to ace Mercedes-Benz Valeter / Driver / Yard Operative Carlisle Service & Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in valeting and driving. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your previous roles!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you can contribute to our team. We love seeing a bit of personality, so let us know why you’re excited about working with us at Ciceley Commercials.
Show Off Your Customer Service Skills: Since we pride ourselves on exceptional customer care, make sure to mention any experience you have in delivering great service. We want to know how you’ve gone above and beyond for customers in the past!
Apply Through Our Website: We encourage you to apply directly through our website for a smooth application process. It’s quick and easy, and you’ll be one step closer to joining our friendly team in Carlisle!
How to prepare for a job interview at Hgvtraders
✨Know Your Stuff
Before the interview, make sure you understand the role inside out. Familiarise yourself with the duties of a Valeter/Driver/Yard Operative and how they contribute to customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Experience
Highlight any previous experience you have in valeting or driving, especially if it's relevant to the role. Be ready to share specific examples of how you've delivered exceptional customer service or maintained a clean and organised workspace. This will demonstrate your capability and fit for the job.
✨Dress to Impress
Even though the role is hands-on, first impressions matter! Dress smartly and presentably for the interview. It shows that you take the opportunity seriously and are professional, which aligns with the high standards expected at Ciceley Commercials.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask during the interview. This could be about the team dynamics, company culture, or specific expectations for the role. It shows that you're engaged and eager to learn more about how you can contribute to their success.