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- Tasks: Support the Aftersales Manager and lead the Parts team in a dynamic environment.
- Company: Join Ciceley Commercials Ltd, an award-winning Mercedes-Benz dealer with a family-run vibe.
- Benefits: Enjoy competitive pay, extra holidays after 5 years, and a friendly team atmosphere.
- Why this job: Be part of a prestigious brand and develop your leadership skills while making a real impact.
- Qualifications: Experience in After Sales, strong communication, and a positive problem-solving attitude required.
- Other info: Ongoing training and career growth opportunities in a supportive environment.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Join Ciceley Commercials Ltd at our Carlisle dealership as an Assistant Parts Manager. This role demands strong leadership, communication, and problemâsolving skills to ensure efficient, highâquality service delivery. You will directly support the Aftersales Manager in the dayâtoâday running of the Parts department, serving general public and trade customers and supplying our own workshop.
Responsibilities
- Receiving and picking of orders
- Carry out daily/weekly stock checking
- Ensure parts store is kept tidy and organised
- Assist with preâpicking of parts for the workshop
- Assist and supervise other team members
- Plan efficient van delivery routes through use of company resources
- Drive sales to meet targets
- Develop and motivate the Parts team through use of KPI's
- Ensure excellent customer service to both retail and trade customers
- Assist the Aftersales Manager with daily operations
- Ensure compliance with current regulations
Qualifications
- Practical experience in an After Sales environment
- Good verbal and written communication skills
- Can demonstrate a 'can do' positive attitude and problemâsolving ability
- Demonstrate leadership skills through effective delegation and team spirit
- Work well under pressure
- Enthusiastic and dedicated approach to work
- Organised work ethic
- Safe and responsible work manner
- Reliable and punctual
- Full UK Driving Licence
Benefits
- Additional days holiday following 5 years' service (max 3 days)
- Cycle to Work Scheme
- Travel and Lifestyle Discount Membership
- Friendly team environment
- Company Pension Scheme
- Initial MercedesâBenz product training provided
- Regular ongoing training with MercedesâBenz
- Onâsite parking
Ideal Candidate
- Possesses commercial awareness and can understand the bigger picture when making decisions
- Strong interpersonal and mediation skills to communicate calmly and effectively
- Can analyse data, identify issues, and develop practical solutions to service challenges
- Contributes to strategic planning and implementation of organisational goals
To apply for this position please submit your CV.
Job Type: Permanent
Work Location: In person
About the Company
Ciceley Commercials Ltd is an awardâwinning MercedesâBenz Commercial Vehicle Dealer with sites in Blackburn, Bolton, Carlisle, and Dumfries. Established over 50 years ago, we employ over 240 people and provide a familyârun environment that supports growth and development.
Safety is a priority. Candidate communications use secure, approved methods only.
Mercedes-Benz Assistant Parts Manager Carlisle Parts in London employer: Hgvtraders
Contact Detail:
Hgvtraders Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Mercedes-Benz Assistant Parts Manager Carlisle Parts in London
â¨Tip Number 1
Get to know the company! Research Ciceley Commercials Ltd and understand their values, culture, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
â¨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
â¨Tip Number 3
Prepare for the interview by practising common questions related to leadership and problem-solving. Think about examples from your past experiences that showcase your skills, especially in an After Sales environment.
â¨Tip Number 4
Donât forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Mercedes-Benz Assistant Parts Manager Carlisle Parts in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Assistant Parts Manager role. Highlight your leadership and communication skills, as well as any relevant aftersales experience. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your positive attitude and problem-solving abilities will benefit our Parts department. Keep it engaging and personal â we love a bit of personality!
Showcase Your Achievements: When detailing your past experiences, focus on specific achievements that demonstrate your ability to drive sales and motivate a team. Use numbers and examples where possible to show us what you've accomplished in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. Itâs the best way for us to receive your application and ensures you donât miss out on any important updates from our team!
How to prepare for a job interview at Hgvtraders
â¨Know Your Parts
Familiarise yourself with the Mercedes-Benz parts catalogue and common components. Being able to discuss specific parts and their functions will show your practical experience in an After Sales environment, which is crucial for this role.
â¨Showcase Leadership Skills
Prepare examples of how you've successfully led a team or managed a project in the past. Highlight your ability to motivate others and delegate tasks effectively, as these are key responsibilities of the Assistant Parts Manager.
â¨Demonstrate Problem-Solving Ability
Think of scenarios where you faced challenges in a previous job and how you resolved them. Be ready to discuss your analytical skills and how you can develop practical solutions to service challenges, as this will resonate well with the interviewers.
â¨Customer Service Focus
Be prepared to talk about your approach to customer service. Share specific examples of how you've ensured excellent service delivery to both retail and trade customers, as this is essential for the role and will demonstrate your commitment to high-quality service.
