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- Tasks: Enhance customer retention by communicating finance options and arranging appointments.
- Company: Leading automotive dealership in Lincoln with a focus on customer satisfaction.
- Benefits: Pension scheme, wellness programs, and discounts on services.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Strong telephone communication skills and sales experience required.
- Other info: No cold calling involved; enjoy a supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading automotive dealership in Lincoln is seeking a Renewals Specialist to enhance customer retention and drive sales. The ideal candidate will have strong telephone communication skills and experience in a sales-oriented role.
Responsibilities include:
- Communicating finance options to customers
- Arranging appointments
- Ensuring high customer satisfaction
This is not a cold calling role. The company offers numerous benefits, including a pension scheme, wellness programs, and discounts on services.
Car Finance Renewal Specialist in Lincoln employer: Hgvtraders
Contact Detail:
Hgvtraders Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Car Finance Renewal Specialist in Lincoln
✨Tip Number 1
Make sure to brush up on your telephone communication skills. Since this role is all about engaging with customers, practice how you present finance options clearly and confidently. We want you to sound friendly and knowledgeable!
✨Tip Number 2
Research the dealership and its services before your interview. Knowing their offerings will help you tailor your conversation and show that you're genuinely interested in helping customers with their finance needs. We love when candidates come prepared!
✨Tip Number 3
Prepare some questions to ask during your interview. This shows that you’re engaged and eager to learn more about the role and the company culture. Plus, it gives you a chance to see if this is the right fit for you too!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see your enthusiasm for the Renewals Specialist position and can’t wait to help you land that job!
We think you need these skills to ace Car Finance Renewal Specialist in Lincoln
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your sales experience and communication skills. We want to see how you can enhance customer retention, so include any relevant achievements that showcase your ability to drive sales.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Renewals Specialist role. We love seeing genuine enthusiasm for the position and the company, so let your personality come through.
Showcase Customer Satisfaction Skills: Since this role focuses on ensuring high customer satisfaction, be sure to mention any experiences where you've gone above and beyond for customers. We want to know how you handle customer interactions and keep them happy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Hgvtraders
✨Know Your Finance Options
Make sure you’re well-versed in the various finance options available for customers. Research common questions and concerns customers might have about car finance, so you can confidently explain these during the interview.
✨Showcase Your Communication Skills
Since strong telephone communication is key for this role, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend to refine your ability to engage in a friendly yet professional manner.
✨Highlight Your Sales Experience
Prepare examples from your past roles where you successfully drove sales or enhanced customer satisfaction. Be ready to discuss specific strategies you used and the outcomes, as this will demonstrate your capability in a sales-oriented environment.
✨Emphasise Customer Retention Strategies
Think about how you can contribute to customer retention. Prepare to discuss any previous experiences where you’ve successfully maintained customer relationships and how you plan to apply those skills in this new role.
