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- Tasks: Diagnose and repair Mercedes-Benz vehicles while providing exceptional roadside support.
- Company: Join the RAC, the UK's leading breakdown service provider with a people-focused culture.
- Benefits: Competitive salary, flexible benefits, career progression, and state-of-the-art tools.
- Why this job: Be part of a dynamic team making a real difference in roadside assistance.
- Qualifications: Technical experience with a customer-focused approach and a full UK driving licence.
- Other info: Access to industry-leading training and a supportive technical team.
The predicted salary is between 35000 - 53000 £ per year.
Benefits of Becoming a Mercedes-Benz Specialist Technician:
- Base salary of £35,000, with average OTE of £43,000 – £53,000
- 23 days annual leave rising to 25 days with service
- No additional travel time – start and finish on your driveway
- A fully equipped state‑of‑the‑art company vehicle with tools and uniform
- Free RAC breakdown cover for you and your household from day one
- Access to a broad range of career progression opportunities and industry‑leading training
- 24‑hour colleague assistance programme
- Company life assurance linked to pension
- Access to MyFlex, our flexible benefits site providing numerous benefits including health and wellbeing
Qualifications:
- Demonstrative technical, electrical, and diagnostic experience
- A customer focused approach
- A full UK driving licence
Responsibilities:
- Handle customer breakdowns and provide technical support on Mercedes‑Benz vehicles
- Diagnose and repair mechanical, electrical and diagnostic issues in the field
- Deliver exceptional roadside service to members, maintaining the high standards expected from the RAC
Additional Benefits:
- Company Pension
About the Company:
The RAC is the UK's leading breakdown service provider – a people‑powered business of 4,000 ‘orange heroes’ delivering best‑in‑class motoring services for both private and business drivers. Our unprecedented growth means we now have a fantastic opportunity for skilled, field‑based Mercedes‑Benz Specialist Technicians to join our Roadside Patrol team. You will benefit from a comprehensive induction and access to the latest vehicle technology, along with support from our technical team. You could also further develop your career within our growing business. Roadside support is at the very heart of our business. Our Roadside Mechanics deliver an exceptional, much‑needed service for our members, dealing face‑to‑face, handling breakdowns, offering technical support and providing the same outstanding service members expect from the RAC.
Mercedes-Benz Specialist Technician - Leicester 1 Yeoman Lane, Leicester Service & Support employer: Hgvtraders
Contact Detail:
Hgvtraders Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mercedes-Benz Specialist Technician - Leicester 1 Yeoman Lane, Leicester Service & Support
✨Tip Number 1
Network like a pro! Reach out to current or former RAC employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as a Mercedes-Benz Specialist Technician.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Be ready to discuss specific diagnostic issues you've handled in the past. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your customer service skills! Think of examples where you’ve gone above and beyond for a customer. The RAC values a customer-focused approach, so make sure to highlight this during your discussions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the RAC team as a Mercedes-Benz Specialist Technician.
We think you need these skills to ace Mercedes-Benz Specialist Technician - Leicester 1 Yeoman Lane, Leicester Service & Support
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your technical, electrical, and diagnostic experience in your application. We want to see how your skills align with the role of a Mercedes-Benz Specialist Technician.
Customer Focus is Key: Since this role involves dealing directly with customers, emphasise your customer-focused approach. Share examples of how you've provided exceptional service in the past – it’ll make you stand out!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements and responsibilities mentioned in the job description. We love seeing candidates who take the time to personalise their applications.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Hgvtraders
✨Know Your Stuff
Make sure you brush up on your technical, electrical, and diagnostic skills related to Mercedes-Benz vehicles. Be ready to discuss specific experiences where you've successfully diagnosed and repaired issues, as this will show your expertise and confidence.
✨Customer Focus is Key
Since the role involves a lot of customer interaction, think of examples where you've gone above and beyond for customers. Prepare to share how you handle difficult situations and maintain high service standards, as this will highlight your customer-focused approach.
✨Familiarise Yourself with the Company
Do a bit of homework on the RAC and its values. Understanding their commitment to providing exceptional roadside service will help you align your answers with what they’re looking for in a candidate. It shows genuine interest and can set you apart from others.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about career progression opportunities or the latest vehicle technology you'll be working with. It demonstrates your enthusiasm for the role and helps you gauge if the company is the right fit for you.