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- Tasks: Manage job cards, support the workshop, and engage with customers.
- Company: Join a diverse and inclusive team at MAN.
- Benefits: Competitive salary, bonus scheme, company car, and 25 days holiday.
- Other info: Flexible, proactive team atmosphere with excellent growth opportunities.
- Why this job: Be part of a dynamic environment and make a real impact.
- Qualifications: Technical knowledge or customer service experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
Are you looking for a dynamic role? Are you able to work well under pressure, with a keen eye for detail? We are looking for a Technical Service Advisor to join our busy Aberdeen branch on a full time, permanent basis. The team supports the busy workshop with managing, booking and maintaining job cards and ensuring they’re all accurately and efficiently processed within a timely manner. All while engaging and communicating with customers, colleagues and key stakeholders at all levels.
In this role, along with managing the workload with the workshop, you will also be required to support the parts department with ordering parts and sub-contact work when required. You will be costing the work and raising invoices from job card/repair orders. This means you’re responsible for the cash and cheques for any work completed and parts used that will need to be charged back to appropriate accounts. You will be responsible for reporting time, hours sold, statistics and budgetary information as and when required.
We are looking for someone who is flexible, proactive and likes working in a fast-paced environment. You’ll work in a fairly small team who are passionate about their role and colleagues. Ideally, you will have some technical knowledge or administrative experience in a customer service environment.
It is important to us to make sure we look after our employees and therefore we offer a competitive salary plus bonus scheme. You will have access to an excellent pension scheme, fantastic company car scheme with a new VW group car every six months, as well as 25 days holidays plus bank holidays.
- Company Pension
- Bonus Scheme
- Company Car
At MAN, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone is valued and empowered to thrive. We believe that diversity enhances our organisation, and we welcome applications from individuals of all backgrounds, regardless of age, disability, gender identity, marital status, pregnancy or maternity status, race, religion or belief, sex, or sexual orientation. We actively promote equal opportunities in our recruitment processes and workplace policies. If you require any reasonable adjustments during the application process or at any stage of employment, please let us know, and we will do our best to accommodate your needs. We strive to create an environment where all employees feel respected, supported, and able to achieve their full potential. MAN is proud to be an equal opportunity employer.
Technical Service Advisor Exeter Service & Support in Devon employer: Hgvtraders
Contact Detail:
Hgvtraders Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Service Advisor Exeter Service & Support in Devon
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Technical Service Advisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and the role thoroughly. Think about how your skills match what they’re looking for, especially in managing job cards and customer interactions. Practice common interview questions so you can shine when it’s your turn to impress.
✨Tip Number 3
Show off your technical knowledge! If you’ve got experience in customer service or any relevant admin roles, make sure to highlight that. Talk about specific situations where you’ve successfully managed workloads or resolved customer issues – it’ll show you’re the right fit for their busy environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to apply directly. Don’t forget to follow up after submitting your application to express your enthusiasm!
We think you need these skills to ace Technical Service Advisor Exeter Service & Support in Devon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Technical Service Advisor role. Highlight any relevant technical knowledge or customer service experience to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background aligns with our needs. Keep it engaging and personal – we want to get to know you!
Showcase Your Attention to Detail: Since this role involves managing job cards and processing information accurately, make sure to demonstrate your keen eye for detail in your application. A well-structured CV and error-free writing will impress us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Hgvtraders
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Technical Service Advisor. Familiarise yourself with managing job cards, processing invoices, and supporting the workshop. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves engaging with customers and colleagues, be prepared to share examples of how you've successfully handled customer interactions in the past. Highlight your ability to communicate effectively and resolve issues, as this will demonstrate your fit for the team.
✨Demonstrate Your Technical Knowledge
Even if you don't have extensive technical experience, brush up on relevant terminology and concepts related to the automotive industry. Being able to discuss basic technical aspects will show that you're proactive and willing to learn, which is crucial in a fast-paced environment.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the team dynamics, company culture, and growth opportunities. This not only shows your interest but also helps you gauge if the company is the right fit for you.