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- Tasks: Welcome customers, schedule vehicle services, and deliver top-notch support.
- Company: Leading commercial vehicle service provider in Birmingham.
- Benefits: 30 days holiday, sick pay, and exclusive employee discounts.
- Why this job: Join a skilled team and enhance your customer service skills.
- Qualifications: Experience in a similar role and strong organisational skills.
- Other info: Great opportunity for career growth in a dynamic environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading commercial vehicle service provider in Birmingham is seeking a confident and customer-focused Service Advisor to join their skilled team. The role involves greeting customers, booking vehicles for service, and providing excellent customer support.
The ideal candidate will have prior experience in a similar role, possess strong organizational skills, and be a confident IT user.
The position offers a competitive benefits package including 30 days of holiday, sick pay, and employee discounts.
Customer-Focused Service Advisor – Motor Trade in Birmingham employer: Hgvtraders
Contact Detail:
Hgvtraders Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer-Focused Service Advisor – Motor Trade in Birmingham
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations with customers, as this will demonstrate your experience and confidence during the interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. It shows you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Customer-Focused Service Advisor – Motor Trade in Birmingham
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills.
Be Organised: Since this role requires strong organisational skills, we recommend you mention any relevant experience managing schedules or bookings. A well-structured application can also reflect your organisational abilities!
IT Skills Matter: As a confident IT user, don’t forget to mention any software or tools you’re familiar with. If you’ve used specific systems in previous roles, let us know – it’ll help us see how you can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hgvtraders
✨Know the Company Inside Out
Before your interview, do some research on the commercial vehicle service provider. Understand their services, values, and what sets them apart in Birmingham. This will not only show your interest but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to connect with customers is key. Prepare examples from your past experience where you provided exceptional customer support. Highlight how you handled difficult situations and turned them into positive outcomes.
✨Demonstrate Your Organisational Skills
In this role, strong organisational skills are a must. Be ready to discuss how you manage your time and prioritise tasks. You could even bring a brief example of a busy day and how you successfully navigated it to keep everything running smoothly.
✨Be IT Savvy
Since the job requires confident IT usage, brush up on any relevant software or systems you might encounter. If you have experience with specific tools used in the motor trade, mention them. Showing that you're tech-savvy can give you an edge over other candidates.
