At a Glance
- Tasks: Lead and coach a team of Customer Service Advisors to ensure top-notch service.
- Company: HGS, a global leader in tech and business services.
- Benefits: Supportive environment with development opportunities and a focus on coaching.
- Why this job: Make a meaningful impact in a people-focused organisation while developing your leadership skills.
- Qualifications: Experience in team management and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
HGS, a global leader in technology and business services, is seeking an experienced Team Manager in Warrington, England. This role focuses on leading Customer Service Advisors in a regulated environment, ensuring every interaction meets high standards of quality and compliance.
The ideal candidate will deliver high-quality customer service by coaching their team, analyzing performance data, and managing escalations. HGS promotes a coaching culture, offering development opportunities within a supportive environment.
Join us to make a meaningful impact in a people-focused organization!
Remote Team Manager — CX, Compliance & Coaching in Warrington employer: HGS
HGS is an exceptional employer that prioritises employee growth and development within a supportive and coaching-focused culture. Located in Warrington, England, we offer a dynamic work environment where Team Managers can lead with purpose, ensuring high-quality customer service while benefiting from ongoing training and career advancement opportunities. Join us to be part of a people-centric organisation that values your contributions and fosters meaningful impact.
