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For Companies At a Glance
- Tasks: Lead people projects, manage employee relations, and enhance workplace culture.
- Company: Hinduja Global Solutions, a global leader in customer experience management.
- Benefits: Competitive salary, fully remote work, 25 days holiday, and development opportunities.
- Why this job: Make a real impact on employee experience and drive business success.
- Qualifications: Experience in managing employee relations and leading people projects.
- Other info: Join a diverse, people-focused environment and build lasting connections.
The predicted salary is between 36000 - 60000 £ per year.
About the Job
Hinduja Global Solutions (HGS) is an innovative leader in Customer Experience and Business Process Management with over four decades of providing services. Our customer-obsessed ethos combined with a pioneering approach places digital solutions at the core of our operations.
Are you a hands-on People leader who can turn strategy into delivery? At HGS, our People Services Business Partners align People strategy with business goals, manage complex employee relations, and lead projects that lift performance and culture. You will partner with senior leaders, work closely with Trade Union colleagues, use insight and analytics to guide decisions, and oversee initiatives across engagement, wellbeing, diversity and inclusion.
This is a fixed term maternity cover and includes line management of team members with responsibility for their performance, development, and day-to-day support.
Why choose us?
HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences.
What We Offer
- Competitive salary
- Fully remote working
- Refer-A-Friend bonuses
- Employee assistance programs
- 25 days holiday, plus bank holidays (increasing with service)
- Development opportunities
- People-focused environment where you’ll make lifetime connections and friendships
What We Are Looking For
- Do you have proven experience managing complex employee relations with confidence and fairness?
- Can you lead People projects end to end, aligning them with business goals and delivering results?
- Are you skilled at turning data into insight and actions that drive better performance and employee experience?
- Can you influence senior leaders and build trusted relationships, including with Trade Unions?
- Are you ready to take on line management responsibility, coaching and developing team members?
Requirements
- Demonstrated experience leading People projects in talent, organisational development, and performance management.
- CIPD Level 5 qualification (or working towards it)
- Strong employee relations expertise and thorough knowledge of UK employment law.
- Proven ability to partner with senior stakeholders and external partners, including Trade Unions.
- Confident people manager with experience leading and developing direct reports.
HGS is an equal opportunity employer, dedicated to diversity, inclusivity and Equity. We do not discriminate on the basis of the race, ethnicity, religion, sex, national origin, age, veteran disability, or genetic information or any other reason prohibited by law in employment.
Location: United Kingdom (Remote)
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People Services Business Partner employer: HGS
Contact Detail:
HGS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Services Business Partner
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even through mutual contacts. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research HGS and understand their culture and values. Tailor your answers to show how you align with their people-focused environment.
✨Tip Number 3
Show off your skills! Bring examples of your past projects and how you've managed complex employee relations. Real-life stories resonate more than just qualifications.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace People Services Business Partner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in managing complex employee relations and leading People projects. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the People Services Business Partner role. Share specific examples of how you've turned strategy into delivery in previous roles.
Showcase Your Data Skills: Since we value insight and analytics, don’t forget to mention any experience you have in turning data into actionable insights. This will show us that you can drive better performance and enhance employee experience.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at HGS
✨Know Your Stuff
Make sure you’re well-versed in HGS's values and mission. Familiarise yourself with their approach to customer experience and how they integrate digital solutions. This will help you align your answers with their ethos during the interview.
✨Showcase Your People Skills
Prepare examples that highlight your experience in managing complex employee relations and leading people projects. Be ready to discuss specific situations where you’ve influenced senior leaders or worked with Trade Unions, as this is crucial for the role.
✨Data-Driven Decisions
Since the role involves using insights and analytics, come prepared with examples of how you've turned data into actionable strategies. Discuss any tools or methods you’ve used to drive performance and enhance employee experience.
✨Be a Team Player
As you’ll be responsible for line management, emphasise your coaching and development skills. Share stories about how you’ve supported team members in their growth and how you foster a positive team culture.
