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- Tasks: Lead people projects, manage employee relations, and drive performance and culture.
- Company: Hinduja Global Solutions, a leader in Customer Experience and Business Process Management.
- Benefits: Competitive salary, fully remote work, 25 days holiday, and development opportunities.
- Why this job: Join a coaching culture that empowers you to grow and make a real impact.
- Qualifications: Experience in managing employee relations and leading people projects.
- Other info: Dynamic environment with a focus on diversity, inclusivity, and career growth.
The predicted salary is between 36000 - 60000 £ per year.
Hinduja Global Solutions (HGS) is an innovative leader in Customer Experience and Business Process Management with over four decades of providing services. Our customer-obsessed ethos combined with a pioneering approach places digital solutions at the core of our operations. As we navigate the digital era, we strive to revolutionize customer experiences, equipping our clients with a significant competitive advantage.
Are you a hands-on People leader who can turn strategy into delivery? At HGS, our People Services Business Partners align People strategy with business goals, manage complex employee relations, and lead projects that lift performance and culture. You will partner with senior leaders, work closely with Trade Union colleagues, use insight and analytics to guide decisions, and oversee initiatives across engagement, wellbeing, diversity and inclusion.
This is a fixed term maternity cover and includes line management of team members with responsibility for their performance, development, and day-to-day support.
HGS Champions a Coaching Culture: HGS is dedicated to fostering a culture of coaching where continuous learning and development are integral to everyday life. Our coaching culture empowers employees to achieve their full potential, with support from colleagues, managers, and mentors, through feedback, mentorship, and diverse learning opportunities. If you are passionate about growth, both for yourself and others, HGS offers the ideal platform to build your career and thrive in an environment focused on development and collaboration.
Why choose us?
- Competitive salary
- Fully remote working
- Refer-A-Friend bonuses
- Employee assistance programs
- 25 days holiday, plus bank holidays (increasing with service)
- Development opportunities
- People-focused environment where you’ll make lifetime connections and friendships
What We Are Looking For
- Do you have proven experience managing complex employee relations with confidence and fairness?
- Can you lead People projects end to end, aligning them with business goals and delivering results?
- Are you skilled at turning data into insight and actions that drive better performance and employee experience?
- Can you influence senior leaders and build trusted relationships, including with Trade Unions?
- Are you ready to take on line management responsibility, coaching and developing team members?
Requirements
- Demonstrated experience leading People projects in talent, organisational development, and performance management.
- CIPD Level 5 qualification (or working towards it)
- Strong employee relations expertise and thorough knowledge of UK employment law.
- Proven ability to partner with senior stakeholders and external partners, including Trade Unions.
- Confident people manager with experience leading and developing direct reports.
As an equal opportunity employer, HGS is dedicated to diversity, inclusivity and Equity. HGS does not discriminate on the basis of the race, ethnicity, religion, sex, national origin, age, veteran disability, or genetic information or any other reason prohibited by law in employment.
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People Services Business Partner employer: HGS
Contact Detail:
HGS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Services Business Partner
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for opportunities, especially in People Services. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews by researching HGS and their coaching culture. Think about how your experience aligns with their values and be ready to share specific examples of your past successes in managing employee relations and leading projects.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on articulating your experience in talent management and how you've influenced senior leaders in previous roles. This will help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged. So, get that application in and show us what you’ve got!
We think you need these skills to ace People Services Business Partner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of People Services Business Partner. Highlight your experience in managing employee relations and leading projects that align with business goals. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how you can contribute to our coaching culture. Be genuine and let your personality come through – we love to see the real you!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to drive performance and enhance employee experience. Use data and insights where possible to back up your claims – numbers speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen and ready to take the next step in your career with HGS!
How to prepare for a job interview at HGS
✨Know Your Stuff
Before the interview, dive deep into HGS's values and their approach to customer experience. Understand their coaching culture and how it aligns with your own leadership style. This will help you articulate how your experience in managing employee relations and leading projects can contribute to their goals.
✨Showcase Your People Skills
Be ready to discuss specific examples of how you've managed complex employee relations and led teams. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your hands-on approach and ability to turn strategy into delivery.
✨Data-Driven Decisions
Prepare to talk about how you've used data and analytics to drive performance improvements in previous roles. HGS values insight-driven decision-making, so share concrete examples of how your analytical skills have led to successful outcomes in employee engagement or wellbeing initiatives.
✨Build Rapport with Senior Leaders
Think about how you can establish trust and influence among senior leaders and Trade Union colleagues. Practice discussing your approach to building relationships and how you’ve successfully navigated challenging conversations in the past. This will show that you're not just a people manager, but a strategic partner.
