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- Tasks: Lead the development of impactful customer experience solutions that drive business growth.
- Company: Global leader in customer experience with a people-focused culture.
- Benefits: Personalised employee benefits and ample growth opportunities.
- Why this job: Make a real impact on business growth while engaging with senior stakeholders.
- Qualifications: Proven experience in designing CX or BPO solutions and strong communication skills.
- Other info: Dynamic role with excellent career advancement potential.
The predicted salary is between 43200 - 72000 £ per year.
A global leader in customer experience in the United Kingdom is seeking a Solutions Principal who will lead the development of high-impact service solutions that drive business growth. The ideal candidate will have proven experience in designing and delivering CX or BPO solutions in diverse environments. This role requires strong commercial acumen and excellent communication skills to engage senior stakeholders. HGS offers a people-focused culture, ample growth opportunities, and personalized employee benefits.
Strategic CX Solutions Leader in London employer: HGS
Contact Detail:
HGS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic CX Solutions Leader in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. We want to show that you’re not just a fit for the role, but also for the team. Tailor your answers to reflect how your experience aligns with their values and goals.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to refine your pitch. We need to ensure you can confidently communicate your skills and experiences, especially when discussing your CX solutions expertise.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in keeping you top of mind. We want to show our enthusiasm for the role and remind them why you’re the best candidate for the job.
We think you need these skills to ace Strategic CX Solutions Leader in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Strategic CX Solutions Leader role. Highlight your experience in designing and delivering CX or BPO solutions, as this will catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer experience and how your background makes you the perfect fit for leading high-impact service solutions.
Showcase Your Communication Skills: Since this role involves engaging with senior stakeholders, make sure your written application demonstrates your excellent communication skills. Be clear, concise, and professional in your language.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at HGS
✨Know Your CX Solutions
Make sure you’re well-versed in the latest trends and best practices in customer experience solutions. Brush up on your knowledge of BPO solutions and be ready to discuss how you've successfully designed and delivered these in previous roles.
✨Showcase Your Commercial Acumen
Prepare examples that highlight your ability to drive business growth through strategic CX initiatives. Think about specific metrics or outcomes from your past experiences that demonstrate your impact on the bottom line.
✨Engage with Senior Stakeholders
Practice articulating your ideas clearly and confidently, as you'll need to engage with senior stakeholders. Consider role-playing with a friend to simulate potential questions and refine your communication style.
✨Emphasise Cultural Fit
Research HGS’s people-focused culture and think about how your values align with theirs. Be ready to discuss how you can contribute to their environment and what personalized employee benefits matter most to you.
