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- Tasks: Sell home utilities with no cold calling; handle 20-40 inbound leads daily.
- Company: HGS simplifies moving by helping customers set up home utilities effortlessly.
- Benefits: Enjoy uncapped commission, bonuses, tuition reimbursement, and career growth opportunities.
- Why this job: Join a supportive team that values your growth and offers top-notch training.
- Qualifications: Must have 5 subjects including English A and Mathematics; 6 months sales experience required.
- Other info: Work in a fast-paced environment with opportunities for advancement and additional perks.
The predicted salary is between 24000 - 36000 £ per year.
Inbound Sales Associate, Kingston upon Thames
Client:
HGS
Location:
Kingston upon Thames, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
d37411d47017
Job Views:
39
Posted:
12.08.2025
Expiry Date:
26.09.2025
Job Description:
Job Description
As a Sales Professional at HGS, you will work with a business unit that believes in simplifying the purchasing and setup of home utilities. Our organization was founded to help customers through one of the most stressful experiences of their lives—MOVING. Our free service makes it less stressful by allowing customers to order a variety of home products simultaneously from providers available at their exact address.
- You will sell, upsell, and cross-sell, delivering maximum value when selling products and services such as Cable TV, Satellite TV, Internet, Phone, and more.
- No customer prospecting or outbound calling is required. You will receive 20-40 inbound customer prospects per day in a fast-paced call center environment. Your goal is to close sales in one call using a consultative, customer-focused approach, aiming for a 30-40% conversion rate.
- We provide all the necessary tools for success, including paid training, technology, dynamic scripting, and expert guidance. Success in sales is 1% skill and 99% will.
- There are opportunities for growth through five different levels, each offering higher earning potential and perks like guaranteed holidays and additional learning opportunities.
Qualifications:
- Competitive spirit with uncapped commissions and goals.
- Grit and resilience under pressure.
- CXC/CAPE with at least 5 subjects including English A and Mathematics.
- At least 6 months of sales/customer service experience and BPO/call center experience.
- A goal-oriented mindset, consistently meeting sales targets while maintaining excellent customer service.
- Ability to learn quickly, apply sales processes, and work well with others.
- A positive attitude, professionalism, and the ability to pass pre-employment screening.
- Multiple income streams, including base pay, uncapped commissions, and incentives such as bonuses, trips, and cash rewards.
- Investment in your future with tuition reimbursement and growth opportunities across multiple locations.
Why choose us?
At HGS, you\’ll be part of a team that values your growth and development. Enjoy a positive work environment, top-notch training, competitive pay, and benefits. We celebrate diversity, promote respect, and foster open communication. Elevate your career with us!
Additional Information:
We seek detail-oriented individuals with a positive attitude and a desire to provide outstanding customer service. We offer diverse shifts, including night options if applicable. No physical, legal, travel, or relocation requirements are necessary.
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Inbound Sales Associate employer: HGS
Contact Detail:
HGS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Sales Associate
✨Tip Number 1
Familiarise yourself with the products you'll be selling, such as Cable TV and Internet services. Understanding these offerings will help you answer questions confidently and close sales more effectively.
✨Tip Number 2
Practice your communication skills, especially in a fast-paced environment. Role-playing with a friend or using mock calls can help you become more comfortable handling inbound inquiries.
✨Tip Number 3
Research HGS and its values to align your approach with their mission. Showing that you understand their commitment to customer service can set you apart during the interview process.
✨Tip Number 4
Prepare to discuss your previous sales experiences and how you've handled pressure. Highlighting your resilience and adaptability will demonstrate that you're a great fit for this role.
We think you need these skills to ace Inbound Sales Associate
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Inbound Sales Associate position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your sales experience, customer service skills, and any relevant achievements. Use bullet points for clarity and focus on quantifiable results to demonstrate your success in previous roles.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your competitive spirit, resilience, and adaptability, as these traits are essential for success in a fast-paced call centre environment.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a sales role.
How to prepare for a job interview at HGS
✨Know Your Products
Familiarise yourself with the products you'll be selling, such as Cable TV, Internet, and Phone services. Understanding the features and benefits will help you answer questions confidently and close sales effectively.
✨Demonstrate Your Sales Skills
Prepare to showcase your sales experience during the interview. Be ready to discuss specific examples of how you've successfully upsold or cross-sold products in previous roles, highlighting your ability to convert leads into sales.
✨Showcase Your Resilience
In a fast-paced call centre environment, resilience is key. Share experiences where you've handled pressure well or turned a challenging situation into a positive outcome, demonstrating your adaptability and problem-solving skills.
✨Emphasise Teamwork and Communication
HGS values open communication and teamwork. Be prepared to discuss how you've collaborated with colleagues in the past and how you can contribute to a positive work environment, aligning with their company culture.
