Front Desk & Guest Experience Supervisor

Front Desk & Guest Experience Supervisor

Full-Time On-site
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Hilton Garden Inn London Heathrow is looking for a Reception Supervisor to lead the reception team and deliver exceptional guest experiences. You will coordinate receptionists, manage check-in/out, and provide information about hotel facilities and local services.

Strong communication, organization, and teamwork are essential, with a professional appearance and a proactive attitude. Experience in a similar hotel role and familiarity with Opera PMS are advantageous.

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Front Desk & Guest Experience Supervisor employer: HGI2 - Front Office

At Hilton Garden Inn London Heathrow, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and employee well-being. With competitive benefits such as 28 days of holiday, free meals on duty, and opportunities for career progression within the Arora group, our Night Receptionists play a vital role in creating memorable experiences for our guests while enjoying a supportive environment that fosters personal and professional growth.

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Contact Details:

HGI2 - Front Office Recruitment Team