At a Glance
- Tasks: Lead a flagship furniture store, driving sales and ensuring customer satisfaction.
- Company: Join a mid-sized furniture retailer with multiple showrooms in Central London.
- Benefits: Enjoy competitive pay, staff discounts, and opportunities for professional development.
- Why this job: Be part of a dynamic team focused on customer loyalty and high-quality service.
- Qualifications: Experience in retail management, preferably in furniture or related fields.
- Other info: Ideal for those passionate about design and customer experience.
The predicted salary is between 36000 - 60000 £ per year.
We are delighted to be partnering with a mid sized furniture retailer. Operating a number of showrooms in Central London, we are now looking to secure a "best in class" Store Manager for one of their flagship Central London sites.
We seek a Store Manager who has extensive experience within the furniture field (we will also consider Managers from other product areas). This is a destination store, offering a considered purchase. We look to seek those who have experience in converting a high percentage of the modest number of individuals who visit the showroom.
You will be responsible for:
- Sales performance
- Customer satisfaction
- Staff training / leadership and development
Fostering client loyalty with a 100% customer-centric attitude is key, coupled with using business metrics to drive performance.
Shop Manager - Furniture Store employer: HGA Group
Contact Detail:
HGA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager - Furniture Store
✨Tip Number 1
Familiarise yourself with the latest trends in furniture design and customer preferences. This knowledge will not only help you stand out during interviews but also demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the furniture retail sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals to job openings.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led a team and improved sales performance in previous roles. Highlighting measurable achievements will make a strong impression on potential employers.
✨Tip Number 4
Research the company’s values and customer service philosophy. Tailoring your conversation to align with their mission will show that you are a good cultural fit and genuinely interested in contributing to their success.
We think you need these skills to ace Shop Manager - Furniture Store
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the furniture industry or related fields. Emphasise any previous roles where you managed sales performance, customer satisfaction, and staff training.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the furniture retail sector. Discuss specific examples of how you've successfully converted showroom visitors into customers and how you foster client loyalty.
Highlight Leadership Skills: Since the role involves staff training and leadership, be sure to include examples of how you've developed team members in past positions. Mention any training programmes you've implemented or led.
Showcase Customer-Centric Achievements: Provide concrete examples of how you've maintained a customer-centric approach in your previous roles. This could include metrics on customer satisfaction or initiatives that improved the shopping experience.
How to prepare for a job interview at HGA Group
✨Show Your Passion for Furniture
Make sure to express your enthusiasm for the furniture industry during the interview. Share your experiences and insights about trends, styles, and customer preferences. This will demonstrate your genuine interest and knowledge in the field.
✨Highlight Your Sales Achievements
Prepare specific examples of how you've successfully converted showroom visitors into customers in the past. Discuss your sales strategies and any metrics that showcase your ability to drive performance and meet targets.
✨Emphasise Customer-Centric Approach
Be ready to discuss how you prioritise customer satisfaction in your management style. Share instances where you've gone above and beyond to ensure a positive shopping experience, as this aligns with the company's focus on client loyalty.
✨Demonstrate Leadership Skills
Talk about your experience in training and developing staff. Provide examples of how you've fostered a collaborative team environment and improved employee performance, which is crucial for a Store Manager role.