Account Manager | St Albans | +35k per annum DOE Sunday Thursday We are currently looking for an experienced Account Manager to enhance the account performance within our multi-site alliances. Based at our Head Office in St Albans whilst frequently attending our site in Greenford Working pattern will be Sunday to Thursday , however flexibility is required when adapting to the needs of the business and the client as this may dictate working patterns. You should have knowledge and proven ability to pull together analytical data that can be demonstrated in both spreadsheet and graphical presentations. Focusing around managing and delivering constant and seasonal rotas to ensure staff retention, reducing attrition is also key to this role. To maximise the daily service by managing the quality and quantity of candidates recruited by the resourcing team for the On-site collaboration for the supply of HGV Class 1 workers to our client whilst maintaining HG Recruitment`s compliance standards along with accountability for ensuring day to day planning is completed by the planning team to fulfil the daily requirements accommodating the needs and requirements of the client. To complete regular service reviews and maintain accurate records and minutes whilst relaying information to the account management team and client as required To complete priority meetings such as peak periods and maintain accurate records and minutes whilst relaying information to the account management team as required Utilise planning and analytical skills Providing additional support where required Conduct regular service and Compliance reviews Service Providing feedback and reports in a timely manner to the client and managers Setting objectives for strategic implementation Support the account management team on client driver challenges Supply relevant information to payroll department in an accurate and timely Sales customer service background Intermediate IT skills, including knowledge of Excel, Word and Powerpoint Key performance Indicators Presentation of account plans to senior management and clients Daily shift fulfilment Peak trading forecasting and fulfilment With a Nationwide footprint, our manned service is available 24/7, trusted to always match you with the right job. Members of disability confident, should you require specialist assistance to support you in the application process our team of supportive operatives will always be on hand to support you one to one. We have a zero-tolerance policy towards sexual harassment, as defined by theEquality Act 2010, and we take proactive steps to prevent it.
