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- Tasks: Support online sales by managing product data and ensuring smooth operations.
- Company: Join a growing international e-commerce organisation with a supportive culture.
- Benefits: Competitive salary, bonus, 27 vacation days, and pension scheme.
- Other info: Dynamic role with opportunities for growth and development.
- Why this job: Be the backbone of our e-commerce team and make a real impact.
- Qualifications: Relevant education and experience in sales support or e-commerce preferred.
The predicted salary is between 28252 - 35315 £ per year.
HG is strengthening its e‑commerce organisation, and we are looking for a Sales Support Specialist E‑commerce to support the smooth and accurate execution of our online sales activities across international platforms. In this role, you are the operational backbone of the e‑commerce team. You ensure product data, listings, orders and promotions are processed correctly and on time, enabling our commercial and online teams to perform at their best. This is a hands‑on support role with a strong focus on accuracy, coordination and service.
What you will do:
- Enter, maintain and monitor product data, pricing, images and content across e‑commerce platforms.
- Ensure catalogue quality, accuracy and compliance with HG brand and content standards.
- Monitor and resolve listing, content or availability issues, including suppressed or inactive listings.
- Support the execution of promotions, campaigns and actions, ensuring they go live correctly and on time.
- Coordinate with internal teams to ensure all required product and campaign information is complete and delivered on schedule.
- Act as an operational point of contact for e‑commerce platforms and commercial partners.
- Support order flow, stock updates and issue resolution related to online sales channels.
- Maintain accurate administration and reporting to support commercial decision‑making.
Here’s what’s in it for you:
- A gross monthly salary between £2 354,34 and £2 942,92 based on experience.
- An annual on‑target bonus of 7,5% of your gross annual salary.
- 27 vacation days based on a full‑time contract.
- Contributory pension scheme and life insurance.
- A stable role within a growing international e‑commerce organisation.
- A supportive, professional work environment where accuracy and ownership matter.
What you bring:
- Relevant further or higher education, ideally in a commercial, administrative or business‑related field.
- Experience in an administrative, sales support or e‑commerce support role is an advantage.
- Strong attention to detail and a high level of accuracy.
- Comfortable working with Excel and digital systems; experience with e‑commerce platforms (e.g. Amazon) is a plus.
- Structured, reliable and able to manage multiple tasks and deadlines.
- Service‑oriented mindset with clear and professional communication skills.
- Excellent command of English; additional European languages are a plus.
HG is an equal opportunity employer and welcomes applications from all qualified individuals regardless of their race, colour, religion, sex, sexual orientation, gender identity, age, disability, or other protected status.
Sales Support Specialist E-Commerce (Bishop's Stortford - Takeley) employer: HG International
Contact Detail:
HG International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Specialist E-Commerce (Bishop's Stortford - Takeley)
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce field, especially those who work at HG or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with product data management and e-commerce platforms. This will demonstrate your hands-on abilities and attention to detail.
✨Tip Number 3
Be proactive! If you see any issues on their e-commerce platforms, don’t hesitate to point them out when you get the chance. This shows initiative and a service-oriented mindset, which is exactly what they’re looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the team at HG.
We think you need these skills to ace Sales Support Specialist E-Commerce (Bishop's Stortford - Takeley)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Support Specialist role. Highlight any relevant experience in e-commerce or sales support, and don’t forget to mention your attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background makes you a perfect fit for our team. Keep it concise but engaging!
Show Off Your Skills: We love seeing candidates who are comfortable with digital systems and Excel. If you have experience with e-commerce platforms like Amazon, make sure to mention it! It’ll definitely catch our eye.
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your amazing application right away!
How to prepare for a job interview at HG International
✨Know Your E-Commerce Basics
Before the interview, brush up on your knowledge of e-commerce platforms and processes. Understand how product listings work, what makes a good catalogue, and the importance of accurate data. This will show that you're not just interested in the role but also have a solid grasp of the industry.
✨Showcase Your Attention to Detail
Since this role requires a high level of accuracy, be prepared to discuss examples from your past experiences where your attention to detail made a difference. Whether it was catching an error in a report or ensuring a project met all compliance standards, these stories will highlight your suitability for the position.
✨Demonstrate Your Coordination Skills
This job involves a lot of coordination with different teams. Think of instances where you successfully managed multiple tasks or collaborated with others to achieve a common goal. Be ready to explain how you keep everything organised and ensure deadlines are met.
✨Prepare Questions About the Role
Interviews are a two-way street, so come prepared with questions about the e-commerce team and their challenges. Ask about the tools they use for managing product data or how they handle promotions. This shows your genuine interest in the role and helps you assess if it's the right fit for you.