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- Tasks: Support online sales by managing product data, listings, and promotions across e-commerce platforms.
- Company: Join a growing international e-commerce organisation with a focus on accuracy and service.
- Benefits: Competitive salary, annual bonus, 27 vacation days, and a contributory pension scheme.
- Other info: Dynamic work environment with opportunities for professional growth and development.
- Why this job: Be the backbone of our e-commerce team and make a real impact on online sales.
- Qualifications: Relevant education and experience in sales support or e-commerce is a plus.
The predicted salary is between 28252 - 35315 ÂŁ per year.
HG is strengthening its e‑commerce organisation, and we are looking for a Sales Support E‑commerce to support the smooth and accurate execution of our online sales activities across international platforms. In this role, you are the operational backbone of the e‑commerce team. You ensure product data, listings, orders and promotions are processed correctly and on time, enabling our commercial and online teams to perform at their best. This is a hands‑on support role with a strong focus on accuracy, coordination and service.
What you will do:
- Enter, maintain and monitor product data, pricing, images and content across e‑commerce platforms.
- Ensure catalogue quality, accuracy and compliance with HG brand and content standards.
- Monitor and resolve listing, content or availability issues, including suppressed or inactive listings.
- Support the execution of promotions, campaigns and actions, ensuring they go live correctly and on time.
- Coordinate with internal teams to ensure all required product and campaign information is complete and delivered on schedule.
- Act as an operational point of contact for e‑commerce platforms and commercial partners.
- Support order flow, stock updates and issue resolution related to online sales channels.
- Maintain accurate administration and reporting to support commercial decision‑making.
You work within the E‑commerce team and work closely with Marketing, Sales and HQ as well as local country teams. You report directly to the Key Account Manager E‑commerce.
Here’s what’s in it for you:
- A gross monthly salary between ÂŁ2.354,34 and ÂŁ2.942,92 based on experience.
- An annual on‑target bonus of 7,5% of your gross annual salary.
- 27 vacation days based on a full‑time contract.
- Contributory pension scheme and life insurance.
- A stable role within a growing international e‑commerce organisation.
- A supportive, professional work environment where accuracy and ownership matter.
What you bring:
- Relevant further or higher education, ideally in a commercial, administrative or business‑related field.
- Experience in an administrative, sales support or e‑commerce support role is an advantage.
- Strong attention to detail and a high level of accuracy.
- Comfortable working with Excel and digital systems; experience with e‑commerce platforms (e.g. Amazon) is a plus.
- Structured, reliable and able to manage multiple tasks and deadlines.
- Service‑oriented mindset with clear and professional communication skills.
- Excellent command of English; additional European languages are a plus.
Sales Support E-Commerce (Bishop's Stortford - Takeley) in Essex employer: HG International
Contact Detail:
HG International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support E-Commerce (Bishop's Stortford - Takeley) in Essex
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce industry, especially those who work at HG or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research HG's e-commerce strategies and be ready to discuss how your skills can support their online sales activities. Show them you’re not just another candidate, but someone who’s genuinely interested in their success.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on articulating your experience in sales support and how you can ensure accuracy and coordination in their e-commerce operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to HG’s e-commerce success.
We think you need these skills to ace Sales Support E-Commerce (Bishop's Stortford - Takeley) in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Sales Support E-Commerce role. Highlight any relevant experience in e-commerce or sales support, and don’t forget to showcase your attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific examples of how you've successfully managed product data or resolved issues in previous roles.
Showcase Your Tech Skills: Since this role involves working with digital systems and e-commerce platforms, make sure to mention your proficiency with Excel and any experience you have with platforms like Amazon. We love seeing candidates who are tech-savvy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at HG International
✨Know Your E-Commerce Basics
Before the interview, brush up on your knowledge of e-commerce platforms and how they operate. Familiarise yourself with common terms and processes, especially those related to product data management and online sales. This will show that you’re not just interested in the role but also understand the industry.
✨Showcase Your Attention to Detail
Since this role requires a strong focus on accuracy, prepare examples from your past experiences where your attention to detail made a difference. Whether it was catching an error in product listings or ensuring timely execution of promotions, be ready to discuss how you’ve contributed to maintaining high standards.
✨Demonstrate Your Coordination Skills
This position involves working closely with various teams. Think of instances where you successfully coordinated tasks or projects with different departments. Highlight your ability to communicate effectively and ensure everyone is on the same page, as this will be crucial for the role.
✨Prepare Questions About the Role
Interviews are a two-way street, so come prepared with thoughtful questions about the e-commerce team and their goals. Ask about the tools they use for managing product data or how they handle listing issues. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.