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- Tasks: Lead quality improvement initiatives and support services to deliver outstanding care.
- Company: Join Hft, a leading charity dedicated to supporting people with learning disabilities.
- Benefits: Comprehensive training, 24/7 counselling service, discounts, and career development opportunities.
- Why this job: Make a real difference in people's lives while advancing your career in quality assurance.
- Qualifications: Experience in health and social care auditing and a Level 5 Diploma in Health and Social Care.
- Other info: Flexible home-based role with travel across Northern England and North Wales.
The predicted salary is between 36000 - 60000 £ per year.
Location – mainly covering Northern England / North Wales and any other areas if required.
The Quality Lead role is critical to ensuring that Hft is a great place to work with a culture and a support network that enables our people to thrive. Reporting to the Head of Quality and Improvement, you will be part of a team of Quality Leads working together to drive strategic quality improvement across Hft's services. This team sits as part of the wider Quality and Governance Portfolio.
You will be responsible for undertaking internal audit and assurance activities, and for supporting services to deliver quality improvement initiatives in line with Hft's Quality Assurance Framework. You will provide services with appropriate advice and support, and work closely with various management teams to develop and improve best practice across services. You will analyse and use quality and safety data to prioritise improvement activities to ensure Hft offers "outstanding" care and support to the people we support.
In addition, some flexibility may be required for you to support colleagues in other areas, to meet the needs of the organisation and provide cross cover to support your team. The role is home based but requires regular travel and overnight stays to deliver a programme of audit and assurance, and improvement initiatives, assessments, incident management and support visits to ensure safe, high-quality services. This requires a high-level of organisational skills and flexible, effective time management. A full driving licence and own transport is essential.
The successful candidate will ideally have previous experience as a CQC Registered / Regional Manager or Quality professional, with experience of auditing within Health and Social Care, and a proven track record of leading services to "Outstanding." You will have an in-depth knowledge of safety, health and social care regulatory compliance and supporting legal frameworks, to be able to coach, advise and mentor care and support colleagues within your designated areas. You will be skilled in embedding processes to drive quality standards, and have a solid understanding of assurance and "what excellent looks like." A self-starter, you will have a continuous improvement mind-set and enjoy building strong relationships with your stakeholders, and will have excellent communication skills.
A level 5 Diploma in Health and Social Care or equivalent, and a recognised Auditor qualification (or willing to work towards one) is essential. Ideally, you will have experience in quality improvement methodology, risk management and root cause analysis, with a willingness to work towards any required qualifications.
There are a range of benefits and career development opportunities at Hft. We will give you a comprehensive induction, full training, and lots of support along the way. With Investors in People and Skills for Care accreditation, we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible. As a 'Gold' standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority.
- All Hft employees get access to the LifeWorks – the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.
- Access to a range of discounts on your favourite brands through Lifework
- Access to award winning training and development – Hft is one of only four charities to have achieved the Skills for Care 'Centre of Excellence' provider status
- A contributory pension scheme & life assurance
- Free DBS check
Hft is one of the largest charities in England and Wales supporting people with learning disabilities. We are passionate about what we do and we use our unique understanding of the challenges facing the people we support to speak up for them to bring about positive change. We have a rich 60-year heritage and a clear vision, we are ambitious and wholly committed to what we can achieve for the people we support and have embarked on a journey of transformation that will ensure we can meet their changing needs and extend our reach and impact.
Find your place with us and change lives.
Quality Lead (Assurance and Improvement) employer: Hft
Contact Detail:
Hft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Lead (Assurance and Improvement)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Hft's values and recent initiatives. Show us that you’re not just another candidate; demonstrate your passion for quality improvement and how you can contribute to our mission.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to quality assurance and improvement. We want to see your expertise shine through, so be ready to share specific examples from your experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Quality Lead (Assurance and Improvement)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in quality assurance and improvement. We want to see how your skills align with the role of Quality Lead, so don’t hold back on showcasing your achievements!
Showcase Your Passion: Let your enthusiasm for improving care and support shine through in your application. We’re looking for someone who’s not just qualified but also genuinely cares about making a difference in the lives of those we support.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your experiences and how they relate to the responsibilities of the Quality Lead role. We appreciate clarity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hft
✨Know Your Quality Standards
Familiarise yourself with Hft's Quality Assurance Framework and the key quality improvement methodologies. Be ready to discuss how your previous experiences align with these standards and how you can contribute to driving quality improvements.
✨Showcase Your Auditing Skills
Prepare specific examples of your auditing experience within Health and Social Care. Highlight any successful audits you've led and the outcomes achieved, demonstrating your ability to ensure compliance and improve service quality.
✨Demonstrate Relationship Building
Think about instances where you've built strong relationships with stakeholders. Be prepared to share how you’ve collaborated with management teams to implement best practices and drive quality initiatives.
✨Emphasise Organisational Skills
Since the role requires effective time management and flexibility, come equipped with examples of how you've successfully managed multiple priorities in previous roles. Discuss your strategies for staying organised while travelling and conducting audits.