At a Glance
- Tasks: Lead a team to empower learning-disabled adults in supported living services.
- Company: Hft, a leading social care provider with a focus on inclusivity.
- Benefits: 33 days annual leave, flexible pay options, and wellbeing support.
- Other info: Join a warm, supportive team dedicated to personal growth and community engagement.
- Why this job: Make a real impact by helping others live life their way.
- Qualifications: Experience in managing supported living services and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Lead with Purpose. Inspire Independence. At Hft, a leading Social Care provider, we stand alongside learning-disabled adults, empowering them to live life their way. As a Deputy Service Manager, covering this 10 month maternity contract in Stroud, you will work closely with the Service Manager to create supported living services that provide genuine choice, independence, and opportunities to achieve goals. There is a chance that the role could be extended.
You will lead and inspire your team to deliver safe, inclusive, and person-centred support, turning everyday moments into experiences that bring dignity, skill-building, and belonging. Your leadership will have a direct, positive impact on the lives of the people we support.
What you'll be doing
- Spend at least 20% of your time on shift, supporting your team, role-modelling great practice, and mentoring colleagues.
- Lead by example, promoting kindness, respect, and person-centred values in everyday practice.
- Coordinate and oversee person-centred support across multiple services, ensuring consistency and quality.
- Keep services safe, compliant, and focused on positive outcomes for the people we support.
- Observe and support your team’s practice, offering constructive feedback and guidance for continuous improvement.
- Encourage and develop your team, helping them grow in confidence, skills, and expertise.
- Build open, trusting relationships with families, carers, partners, and external agencies.
- Support your Service Manager by stepping in when needed, ensuring services run smoothly and consistently.
- Take part in the on-call duty manager rota and occasionally support in other services, helping the wider team as needed.
Who You Are
You are passionate about enabling learning disabled adults to live life their way, and you bring:
- Experience managing supported living services for learning disabled adults.
- A Level 4 Lead Practitioner Diploma in Adult Care or hold a Level 3 diploma and be willing to undertake this apprenticeship qualification within an agreed reasonable timescale as part of a development plan.
- Strong leadership skills that inspire and develop your team.
- A proactive, solution-focused approach to delivering excellent services.
- Excellent communication and relationship-building skills.
Life at Hft
Joining Hft means becoming part of a team that believes every learning disabled adult should have the opportunity to live life their way. We are a social care provider with a clear focus on the people we support, and we are committed to delivering high-quality, sustainable services. In this role, your leadership will directly influence how people achieve their goals, build independence, and engage with their communities. You will be part of a warm, inclusive environment where your guidance helps teams grow, take initiative, and deliver experiences that truly matter. Our values guide everything we do: we are kind and compassionate, inclusive, positive, and solution-focused, with a clear vision for the best possible life for everyone we work alongside.
What We Offer
- A role with real impact, where your leadership empowers others.
- A warm, supportive, and inclusive team culture.
- 33 days annual leave (including bank holidays).
- Access to award-winning training and career development.
- Flexible pay options via Wagestream.
- Wellbeing support including Digital GP, counselling, and mental health services.
- Discounts on mobiles, life assurance, and referral rewards.
- Family-friendly policies and return-to-work bonuses.
Stand alongside learning disabled adults as they live life their way. Apply today and become part of a future where everyone’s life is truly their own.
Accessibility: We believe everyone should have the support they need to succeed. If you require any reasonable adjustments during the application process or in the role itself, Hft - proudly a Disability Confident Employer - is committed to ensuring disabled people can apply, succeed, and thrive with us.
Background checks: We are committed to keeping the people we support safe, so this role requires a satisfactory DBS and background checks. Don’t worry; we’ll guide you through the process.
Deputy Service Manager in Kingswood employer: Hft
Hft is an exceptional employer that champions the empowerment of learning-disabled adults, fostering a warm and inclusive work culture in Stroud. As a Deputy Service Manager, you will not only lead a dedicated team but also have access to extensive training and career development opportunities, ensuring your professional growth while making a meaningful impact on the lives of those we support. With generous benefits such as 33 days of annual leave, flexible pay options, and comprehensive wellbeing support, Hft stands out as a place where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Service Manager in Kingswood
✨Tip Number 1
Get to know the company culture before your interview. Check out Hft's values and mission, and think about how your own experiences align with them. This will help you connect on a personal level during the chat.
✨Tip Number 2
Prepare some real-life examples of how you've led teams or supported individuals in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see your impact.
✨Tip Number 3
Don’t just sit back and wait for the interview; reach out to current employees on LinkedIn. Ask them about their experiences at Hft and what they love about working there. This can give you insider info that might come in handy during your interview.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in being part of the Hft team.
We think you need these skills to ace Deputy Service Manager in Kingswood
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for supporting learning-disabled adults shine through in your application. We want to see how you connect with our mission and values, so share personal experiences or insights that highlight your commitment to empowering others.
Tailor Your CV:Make sure your CV is tailored to the Deputy Service Manager role. Highlight relevant experience in managing supported living services and any leadership roles you've held. We love seeing how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you're the perfect fit for this role. Use it to elaborate on your leadership style and how you inspire your team. Keep it engaging and personal – we want to get to know you!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Hft
✨Know Your Values
Before the interview, take some time to reflect on Hft's values and how they align with your own. Be ready to share specific examples of how you've demonstrated kindness, respect, and person-centred values in your previous roles. This will show that you’re not just a fit for the role, but also for the culture.
✨Showcase Your Leadership Style
As a Deputy Service Manager, your leadership skills are crucial. Prepare to discuss your approach to leading and inspiring a team. Think of instances where you've successfully mentored colleagues or promoted a positive team environment. Highlighting these experiences will demonstrate your capability to lead effectively.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle challenging situations. Prepare for scenarios related to supporting learning-disabled adults and managing a team. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the support available for staff development, or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
