Retail & Counter Assistant

Retail & Counter Assistant

Part-Time 10 - 12 £ / hour (est.) No working from home possible
HFS Group

At a Glance

  • Tasks: Serve customers with a smile and keep our shop looking fabulous.
  • Company: Join a vibrant family-owned farm shop in beautiful Cheshire.
  • Benefits: Flexible hours, friendly team, and a fun work environment.
  • Other info: Great opportunity to learn and grow in a dynamic setting.
  • Why this job: Be part of a passionate team delivering exceptional food experiences.
  • Qualifications: Friendly attitude, team player, and a love for customer service.

The predicted salary is between 10 - 12 £ per hour.

The Hollies Farm Shop is a vibrant and dynamic family-owned business nestled in the heart of Cheshire's stunning countryside. With a passion for exceptional food and a commitment to championing the best produce from both near and far, our ever-evolving selection of artisan-made breads, cheeses, cured meats, and luxury wines, beers, champagnes, and spirits are a testament to our dedication to quality and diversity.

We take pride in sourcing only the freshest, locally produced fruits and vegetables, which we lovingly showcase alongside our international food picks. At the Hollies, we are constantly looking to the future and striving to innovate, while always staying true to our roots. Our team of friendly and knowledgeable staff is always on hand to offer advice and recommendations, and we are committed to providing a shopping experience that is second to none.

We're looking for an enthusiastic and energetic Retail & Counter Assistant to join our fantastic team at The Hollies Farm Shop Butchery. If you enjoy meeting new people, take pride in delivering excellent customer service, and thrive in a fast-paced environment, we'd love to hear from you!

Key Responsibilities:
  • Greeting and serving customers with a friendly smile
  • Providing excellent customer service and product knowledge
  • Working across our retail and food counters
  • Keeping shelves and displays fully stocked and looking their best
  • Maintaining high standards of cleanliness and presentation throughout the shop
  • Supporting your teammates and helping wherever needed
  • Assisting with deliveries and stock replenishment
What We're Looking For:
  • Friendly, approachable and positive
  • Passionate about delivering outstanding customer service
  • A team player who enjoys working with others
  • Reliable, hardworking and eager to learn
  • Comfortable working in a busy environment
Additional Duties:
  • Must be flexible to work weekends
  • Clocking in and out on time
  • Must adhere to the Company handbook standards

Please refer to The Company handbook for further details on The Hollies Value and Standards / Code of Conduct.

Retail & Counter Assistant employer: HFS Group

The Hollies Farm Shop is an exceptional employer that fosters a warm and welcoming work environment in the picturesque Cheshire countryside. With a strong emphasis on employee growth and development, we offer our team members the chance to enhance their skills while being part of a passionate family-owned business dedicated to quality and customer satisfaction. Join us for a rewarding experience where your contributions are valued, and you can thrive in a dynamic setting surrounded by delicious produce and a supportive team.

HFS Group

Contact Details:

HFS Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Retail & Counter Assistant

Tip Number 1

Get to know the company! Before your interview, do a bit of research on The Hollies Farm Shop. Familiarise yourself with their products and values. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant family.

Tip Number 2

Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with the Butchery Manager.

Tip Number 3

Show off your teamwork spirit! The Hollies values a friendly and supportive environment, so be prepared to discuss how you work well with others. Share instances where you've collaborated with teammates to achieve a common goal or helped out when needed.

Tip Number 4

Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets noticed and shows that you’re keen to join our fantastic team at The Hollies Farm Shop.

We think you need these skills to ace Retail & Counter Assistant

Customer Service
Product Knowledge
Teamwork
Reliability
Flexibility
Communication Skills
Attention to Detail

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re genuinely excited about joining our team at The Hollies Farm Shop!

Tailor Your CV:Make sure to customise your CV to highlight relevant experience in retail or customer service. We love seeing how your skills align with what we do, so don’t hold back on showcasing your strengths!

Be Personable:Remember, we’re all about friendly faces here! Use a warm and approachable tone in your cover letter. Show us that you’re not just looking for a job, but that you’re eager to be part of our vibrant team.

Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!

How to prepare for a job interview at HFS Group

Know Your Stuff

Familiarise yourself with The Hollies Farm Shop's products and values. Be ready to discuss your favourite items from their selection of artisan foods and how they align with your passion for quality produce.

Showcase Your People Skills

As a Retail & Counter Assistant, customer service is key. Prepare examples of how you've provided excellent service in the past, and be ready to demonstrate your friendly and approachable nature during the interview.

Emphasise Team Spirit

Highlight your ability to work well in a team. Share experiences where you supported colleagues or contributed to a positive work environment, as this will resonate with their focus on teamwork.

Be Flexible and Eager to Learn

Express your willingness to adapt to different roles and tasks, especially in a busy environment. Mention any previous experiences where you’ve taken on new challenges or learned quickly to meet demands.