At a Glance
- Tasks: Provide excellent customer service and support food and beverage operations.
- Company: Join a vibrant farm shop with a friendly atmosphere.
- Benefits: Earn £12.71 per hour with flexible hours and a supportive team.
- Other info: Flexible shifts available, including weekends and bank holidays.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Strong communication skills and a positive attitude are essential.
The predicted salary is between 25000 - 27000 £ per year.
Location: The Hollies Farm Shop – Lower Stretton
Address: The Hollies Farm Shop, WA4 4PG
Type of contract: Full-Time / Part-Time
Salary: £12.71 per hour
Job type: Permanent - Part-time
- Key Responsibilities
- Customer Service
- Greet customers warmly and provide a friendly, welcoming experience
- Take customer orders accurately and efficiently
- Answer questions about menu items, ingredients, and allergens
- Handle customer payments with care and accuracy
- Resolve customer concerns politely and professionally
- Food & Beverage Service
- Prepare and serve coffee, tea, and other beverages to company standards
- Serve food items in accordance with food safety and hygiene standards
- Restock displays, fridges, and service areas as needed
- Cleanliness & Organization
- Maintain cleanliness of all cafe areas, including counters, equipment, indoor seating areas and external seating areas
- Follow health, safety, and hygiene regulations at all times, including wearing aprons, hair tied back, hand washing, no eating (hand to mouth)
- Assist with opening and closing duties, including Logit records
- Team Support
- Work collaboratively with baristas and kitchen staff
- Follow instructions from supervisors and managers
- Support smooth daily operations during busy periods
- Skills & Qualifications
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic cash handling skills
- Good time management and attention to detail
- Personal Attributes
- Friendly, approachable, and positive attitude
- Reliable and punctual
- Willingness to learn and take feedback
- Flexible availability, including weekends and bank holidays
- Additional Duties
- Must be flexible to work weekends
- Clocking in and out on time
- Must adhere to the Company handbook standards
Front of House Assistant in Daresbury employer: HFS Group
The Hollies Farm Shop is an exceptional employer, offering a vibrant work culture where teamwork and customer service are at the heart of everything we do. With flexible working hours, competitive pay, and opportunities for personal growth, employees can thrive in a supportive environment that values their contributions. Located in the picturesque Lower Stretton, our team enjoys a unique blend of rural charm and community spirit, making every day rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Assistant in Daresbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Hollies Farm Shop. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident when it comes to discussing your customer service skills and how you handle busy situations.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. A friendly, approachable appearance can make a great first impression, especially for a Front of House Assistant role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front of House Assistant in Daresbury
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Application:Make sure to tailor your CV and cover letter to highlight your customer service skills and experience. Mention any relevant roles where you've had to handle payments or resolve customer concerns – we love seeing that!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points for your skills and experiences to make it easy for us to see why you’d be a great fit for the Front of House Assistant role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at HFS Group
✨Know the Menu Inside Out
Familiarise yourself with the menu items, ingredients, and allergens. This will not only help you answer questions confidently but also show your genuine interest in the role and commitment to providing excellent customer service.
✨Practice Your Customer Service Skills
Think of scenarios you might encounter while working as a Front of House Assistant. Practice how you would greet customers, take orders, and handle complaints. Role-playing with a friend can help you feel more prepared and relaxed during the actual interview.
✨Show Off Your Team Spirit
Since teamwork is key in this role, be ready to share examples of how you've successfully worked with others in the past. Highlight your ability to follow instructions and support your colleagues, especially during busy periods.
✨Dress for Success
Make sure to dress smartly and appropriately for the interview. A neat appearance reflects your professionalism and respect for the position. Plus, it sets a positive tone for the interview right from the start!
