At a Glance
- Tasks: Join our team to prepare delicious food and deliver exceptional customer service.
- Company: The Hollies Farm Shop, a vibrant family-owned business in Cheshire.
- Benefits: Competitive pay, friendly work environment, and opportunities for growth.
- Other info: Dynamic atmosphere with a focus on teamwork and innovation.
- Why this job: Be part of a passionate team dedicated to quality food and customer experience.
- Qualifications: Strong initiative, attention to hygiene, and ability to handle pressure.
The predicted salary is between 22000 - 28000 £ per year.
The Hollies Farm Shop is a vibrant and dynamic family-owned business nestled in the heart of Cheshire's stunning countryside. With a passion for exceptional food and a commitment to championing the best produce from both near and far, our ever-evolving selection of artisan-made breads, cheeses, cured meats, and luxury wines, beers, champagnes, and spirits are a testament to our dedication to quality and diversity. We take pride in sourcing only the freshest, locally produced fruits and vegetables, which we lovingly showcase alongside our international food picks. At the Hollies, we are constantly looking to the future and striving to innovate, while always staying true to our roots. Our team of friendly and knowledgeable staff is always on hand to offer advice and recommendations, and we are committed to providing a shopping experience that is second to none.
Key Responsibilities
- Service & Kitchen team support
- Food preparation, ensuring all dishes meet quality standards
- Create and maintain a positive, collaborative atmosphere on shift
- Represent the department in dealings with suppliers or environmental health officers in the manager’s absence
- Maintain excellent standards of food hygiene, safety, and compliance
- Work seamlessly with other departments to ensure smooth overall operations
- Customer Service
- Greet customers warmly and provide a friendly, welcoming experience
- Take customer orders accurately and efficiently
- Answer questions about menu items, ingredients, and allergens
- Handle customer payments with care and accuracy
- Resolve customer concerns politely and professionally
- Customer experience
- Deliver top-tier customer service, responding to queries and resolving concerns where necessary
- Ensure consistency during busy breakfast, brunch, and lunch services
- Handle any customer complaints in a calm and professional manner
- Food & Beverage Service
- Prepare and serve coffee, tea, and other beverages to company standards
- Serve food items in accordance with food safety and hygiene standards
- Restock displays, fridges, and service areas as needed
- Cleanliness & Organisation
- Maintain cleanliness of all takeaway areas, including counters, equipment, indoor seating area, external seating area
- Follow health, safety, and hygiene regulations at all times, including wearing aprons, hair tied back, hand washing, no eating (hand to mouth)
- Assist with all opening and closing duties, including Logit records
- Team Support
- Work collaboratively with baristas and kitchen staff
- Follow instructions from supervisors and managers
- Support smooth daily operations during busy periods
- Inventory & stock control
- Monitor stock levels, rotate products (fridge and freezer), and minimise waste
- Maintain accurate inventory records
- Keep stock areas orderly and accessible
- Ensure inventory storage supports efficiency and cleanliness
You’ll have:
- Strong initiative and sound decision-making abilities
- The resilience to handle pressure and fluctuating workloads
- High standards of cleanliness and attention to hygiene protocols
- A proactive approach to safety and compliance across the department
Chef employer: HFS Group
The Hollies Farm Shop is an exceptional employer that fosters a vibrant and collaborative work culture in the picturesque setting of Cheshire's countryside. With a strong emphasis on employee growth and development, we offer opportunities to enhance culinary skills while working with high-quality, locally sourced produce. Our commitment to providing a supportive environment ensures that every team member feels valued and empowered to deliver outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Chef
✨Tip Number 1
Get to know the Hollies Farm Shop! Familiarise yourself with their products and values. When you walk in for an interview, show that you’re genuinely excited about their commitment to quality food and customer service.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a complaint or answer questions about menu items. Being prepared will help you shine during the interview.
✨Tip Number 3
Show off your teamwork spirit! The Hollies values collaboration, so be ready to share examples of how you've worked well with others in busy environments. We all know that a positive atmosphere makes a huge difference!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at the Hollies Farm Shop.
We think you need these skills to ace Chef
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let your love for food shine through! Share any experiences or stories that highlight your enthusiasm for cooking and working with quality ingredients. We want to see that you’re as excited about food as we are!
Tailor Your Application:Make sure to customise your application to fit the role at The Hollies. Highlight relevant skills and experiences that align with our key responsibilities, like customer service and food hygiene. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Personable:We’re all about creating a friendly atmosphere, so let your personality shine in your written application! Use a warm and approachable tone, and don’t be afraid to show a bit of your character. We want to know who you are beyond just your qualifications.
Apply Through Our Website:To make things easier for both of us, please apply directly through our website. It’s a straightforward process, and it ensures your application lands right where it needs to be. Plus, it gives you a chance to explore more about us while you’re at it!
How to prepare for a job interview at HFS Group
✨Know Your Ingredients
Familiarise yourself with the types of produce and products The Hollies Farm Shop offers. Be ready to discuss your favourite ingredients and how you would use them in dishes. This shows your passion for quality food and aligns with their commitment to exceptional produce.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you resolved complaints or created a welcoming atmosphere. The Hollies values a friendly experience, so demonstrating your ability to connect with customers will set you apart.
✨Emphasise Teamwork
Since the role involves working closely with kitchen staff and baristas, be ready to share experiences where you collaborated effectively in a team. Highlight your ability to support others during busy periods and how you contribute to a positive work environment.
✨Prioritise Hygiene and Safety
Brush up on food hygiene standards and safety protocols. Be prepared to discuss how you maintain cleanliness in the kitchen and service areas. Showing that you take these responsibilities seriously will resonate well with The Hollies' commitment to high standards.
