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- Tasks: Manage debt collection while building positive customer relationships and resolving queries.
- Company: Join a supportive finance team focused on collaboration and professional growth.
- Benefits: Enjoy flexible working hours, free parking, and generous holiday allowances.
- Why this job: Be part of a friendly environment with regular socials and recognition for your hard work.
- Qualifications: 3+ years in credit control, strong Microsoft Office skills, and excellent interpersonal abilities required.
- Other info: Opportunities for employee recognition and referral bonuses available.
The predicted salary is between 28800 - 43200 £ per year.
Main Duties And Responsibilities Actively pursue current and overdue debt whilst maintaining positive relationships by communicating professionally and amicably with our customers. Monitor debtor balances and ensure the timely collection of payments. Investigate and resolve queries. Provide regular updates on debtor statuses to all levels within the organisation. Perform cash allocations on the finance system. Be self-motivated and able to plan your time effectively. Assist with all billing processes. Provide support to the finance team as needed. Knowledge, Skills And Experiences Previous experience in a credit control role (3+ years). Proficient in Microsoft Office (Outlook, Excel, Word). Maintain professionalism and courtesy. Ability to develop and maintain relationships with all clients. Strong interpersonal skills with a focus on teamwork at all levels. Solution-oriented with good problem-solving skills. Ability to adapt and be flexible within the work environment. Strong attention to detail. Experience using financial systems (e.g., Sage, SAP, Oracle, or similar). What We Have To Offer Salary depending on experience. Enhanced Pension Contribution. Free Parking. Supportive and Friendly Team Environment. Working Monday to Friday, 37.5 Hours, 8am to 4.00pm. Holidays – 23 days plus 8 days bank holidays. Regular company socials. Staff Referral bonuses. Employee of the month – voucher. Birthday – Voucher. #J-18808-Ljbffr
Credit Control Administrator employer: HFL Building Solutions Group
Contact Detail:
HFL Building Solutions Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Administrator
✨Tip Number 1
Familiarise yourself with the financial systems mentioned in the job description, such as Sage or SAP. Having hands-on experience or even completing online tutorials can give you a significant edge during the interview.
✨Tip Number 2
Brush up on your interpersonal skills by engaging in role-playing scenarios with friends or family. Practising how to handle difficult conversations or queries can help you demonstrate your professionalism and courtesy during the interview.
✨Tip Number 3
Prepare examples from your previous credit control roles that showcase your problem-solving abilities and how you've maintained positive relationships with clients. This will help you illustrate your experience effectively when discussing your background.
✨Tip Number 4
Research StudySmarter's company culture and values. Understanding our supportive and friendly team environment will allow you to tailor your responses in the interview, showing that you're a great fit for our team.
We think you need these skills to ace Credit Control Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in credit control, especially the 3+ years required. Emphasise your proficiency in Microsoft Office and any financial systems you've used, like Sage or SAP.
Craft a Strong Cover Letter: In your cover letter, showcase your ability to maintain positive relationships with clients and your problem-solving skills. Mention specific examples of how you've successfully managed overdue debts in the past.
Highlight Interpersonal Skills: Since strong interpersonal skills are crucial for this role, include examples that demonstrate your teamwork and communication abilities. This could be through past roles or projects where collaboration was key.
Proofread Your Application: Before submitting, carefully proofread your application for any errors. Attention to detail is important in this role, so ensure your application reflects that quality.
How to prepare for a job interview at HFL Building Solutions Group
✨Showcase Your Experience
Make sure to highlight your previous experience in credit control, especially if you have over three years. Be prepared to discuss specific examples of how you've successfully managed debt collection and maintained positive customer relationships.
✨Demonstrate Your Problem-Solving Skills
Since the role requires strong problem-solving abilities, think of instances where you've resolved queries or issues effectively. Share these stories during the interview to illustrate your solution-oriented mindset.
✨Familiarise Yourself with Financial Systems
If you have experience with financial systems like Sage, SAP, or Oracle, be ready to discuss this knowledge. If not, consider doing a bit of research on these systems to show your willingness to learn and adapt.
✨Emphasise Teamwork and Communication
The job involves working closely with the finance team and clients. Prepare to talk about your interpersonal skills and provide examples of how you've successfully collaborated with others in past roles.
