At a Glance
- Tasks: Resolve disputes over tenancy deposits and deliver clear, well-reasoned decisions.
- Company: Join a supportive team within a leading Alternative Dispute Resolution organisation.
- Benefits: Enjoy 23 days holiday, private health care, and various financial assistance programmes.
- Other info: Flexible working options and opportunities for personal growth in a dynamic environment.
- Why this job: Make a real difference in people's lives while honing your analytical and communication skills.
- Qualifications: Strong analytical skills and excellent written communication are essential.
The predicted salary is between 30000 - 40000 € per year.
Working options: office-based with optional rotational remote working in line with divisional requirements.
Working pattern: full time
Working hours: 37.5 (Monday – Friday) hours per week
Reports to: Lead Adjudicator
What we’re looking for:
- You’ll be resolving disputes between members, landlords/agents and tenants relating to the return of the tenancy deposit, which will include considering all evidence available to you, so you must have experience in a role that requires strong analytical skills.
- You’ll be delivering clearly written decisions, including the amounts awarded to the relevant party or parties, justifying and supporting your reasons, so excellent written communication skills and attention to detail are essential.
- You’ll have a set number of adjudications to complete over an agreed period, so you’ll need to have the ability to plan and organise your time effectively.
- As an adjudicator, you’ll primarily work independently, requiring strong self-motivation and self-sufficiency. However, you will also play a crucial role in supporting and advising case assessors in their early-stage dispute assessments and resolution attempts.
Some of the things you’ll get up to:
- Considering all the evidence available with a view to making a clearly written and well-reasoned, independent decision as to the entitlements of the parties to retain all or part of the deposit under the terms of the tenancy agreement and in accordance with the relevant law.
- Uploading, within agreed time scales, a copy of the Decision document to enable the award(s) to be processed.
- Undertaking other reasonable duties including assisting with processing of adjudication payments or adjudication related administration tasks.
- Acting as a source of knowledge on technical issues regarding tenancy deposit disputes.
- Learning about other aspects of Alternative Dispute Resolution.
- Writing Case Studies and articles as required.
We’d like you to have:
- Experience within a legal or ADR environment is desirable.
- Experience in a role requiring strong analytical skills.
- A high level of English language skills with a proven ability to communicate clearly, concisely and grammatically, in writing as well as verbally, is essential.
- Excellent attention to detail to ensure that high standards of quality are consistently maintained.
- Relevant and appropriate knowledge of the Scheme Rules (after training if required).
- Ability to work independently and within a team environment so that effective working relationships are maintained.
- Good knowledge of Microsoft Office packages and the ability to learn new systems and processes as required.
- Drive and self-determination with the ability to find and implement solutions to problems.
- Ability to make effective use of time and resources ensuring that all deadlines are achieved.
Benefits:
- 23 days holiday + UK bank holidays
- Life assurance
- Private health care for you and dependents
- Employee assistance programme, including GP line, cashback for treatments, advice line
- Season ticket loan
- Rental deposit loan
- Annual leave purchase scheme
- As part of the HFIS Group, access to discounted personal insurance is available.
Adjudicator in Glasgow employer: HFIS group
As an Adjudicator with us, you'll join a supportive and dynamic work culture that values analytical skills and clear communication. We offer a range of benefits including private healthcare, generous holiday allowances, and opportunities for professional growth, all while enjoying the flexibility of office-based and remote working options. Our commitment to employee well-being and development makes us an excellent employer for those seeking meaningful and rewarding careers in dispute resolution.
StudySmarter Expert Advice🤫
We think this is how you could land Adjudicator in Glasgow
✨Tip Number 1
Get your research game on! Before any interview, dive deep into the company and its values. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a mate or use a mirror to rehearse common interview questions. This will help you articulate your thoughts clearly and boost your confidence when it’s time to shine.
✨Tip Number 3
Don’t forget to ask questions! At the end of the interview, have a couple of thoughtful questions ready. It shows you’re engaged and gives you a chance to find out if the role is right for you too.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s just good manners!
We think you need these skills to ace Adjudicator in Glasgow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Adjudicator role. Highlight your analytical skills and any relevant experience in dispute resolution. We want to see how you fit into our team!
Show Off Your Writing Skills:Since you'll be delivering clearly written decisions, it's crucial to demonstrate your writing prowess. Use clear, concise language in your application to showcase your communication skills. Remember, attention to detail is key!
Be Organised:We love candidates who can plan and organise their time effectively. In your application, mention any experiences where you've successfully managed multiple tasks or deadlines. It shows us you're ready for the workload!
Apply Through Our Website:Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at HFIS group
✨Know Your Stuff
Make sure you brush up on tenancy deposit laws and the relevant Scheme Rules. Being able to discuss these confidently will show that you're serious about the role and understand the complexities involved in dispute resolution.
✨Show Off Your Writing Skills
Since you'll be delivering written decisions, it’s crucial to demonstrate your writing prowess during the interview. Prepare a few examples of your previous written work that showcase clarity and attention to detail, as this will highlight your ability to communicate effectively.
✨Time Management is Key
Be ready to discuss how you plan and organise your workload. Share specific strategies or tools you use to manage your time effectively, especially when handling multiple adjudications. This will illustrate your self-motivation and organisational skills.
✨Team Player with Independence
While the role requires a lot of independent work, it’s also important to show that you can collaborate with others. Think of examples where you've supported colleagues or contributed to a team effort, as this will demonstrate your ability to maintain effective working relationships.
