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- Tasks: Provide exceptional service and advice to clients in the insurance sector.
- Company: Leading insurance company in Borehamwood with a supportive culture.
- Benefits: Private healthcare, 23 days PTO, and opportunities for professional development.
- Why this job: Join a dynamic team and make a real difference in clients' lives.
- Qualifications: Strong customer service skills and ability to build professional relationships.
- Other info: Full-time role with rotational remote working options.
The predicted salary is between 30000 - 42000 £ per year.
A leading insurance company in Borehamwood is seeking a Customer Service Advisor to provide exceptional service and advice to clients. The ideal candidate will possess strong customer service skills and the ability to build professional relationships.
With opportunities for development and various benefits including private healthcare and holidays, this position offers a supportive working environment. The role is full-time with an option for rotational remote working.
Insurance Customer Care Pro - Private Health & 23 Days PTO in Borehamwood employer: HFIS group
Contact Detail:
HFIS group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Customer Care Pro - Private Health & 23 Days PTO in Borehamwood
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We want to show how we handle tough situations with grace and professionalism, just like in the role!
✨Tip Number 3
Dress the part! Even if the interview is remote, looking sharp can boost our confidence and make a great first impression. Let’s show them we mean business!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace Insurance Customer Care Pro - Private Health & 23 Days PTO in Borehamwood
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for clients in the past, so share specific examples that demonstrate your ability to build professional relationships.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who take the initiative to align their skills with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at HFIS group
✨Know Your Stuff
Before the interview, make sure you understand the insurance industry and the specific services offered by the company. Brush up on common customer service scenarios in health insurance to show that you're prepared and knowledgeable.
✨Showcase Your People Skills
Since this role is all about building relationships, be ready to share examples of how you've successfully handled customer interactions in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your strengths.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Dress the Part
Even if the interview is remote, dress professionally to make a good impression. It sets the tone for the conversation and shows that you take the opportunity seriously. Plus, it can boost your confidence!
