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- Tasks: Resolve disputes over tenancy deposits and deliver clear, well-reasoned decisions.
- Company: Join a supportive team within a leading Alternative Dispute Resolution organisation.
- Benefits: Enjoy 23 days holiday, private healthcare, and various financial assistance programmes.
- Other info: Flexible working options and opportunities for professional growth await you.
- Why this job: Make a real difference in people's lives while developing your analytical and communication skills.
- Qualifications: Strong analytical skills and excellent written communication are essential.
The predicted salary is between 30000 - 40000 £ per year.
Working options: office-based with optional rotational remote working in line with divisional requirements / remote working.
Working pattern: full time.
Working hours: 37.5 (Monday – Friday) hours per week.
Reports to: Lead Adjudicator.
What we’re looking for:
- You’ll be resolving disputes between members, landlords/agents and tenants relating to the return of the tenancy deposit, which will include considering all evidence available to you, so you must have experience in a role that requires strong analytical skills.
- You’ll be delivering clearly written decisions, including the amounts awarded to the relevant party or parties, justifying and supporting your reasons, so excellent written communication skills and attention to detail are essential.
- You’ll have a set number of adjudications to complete over an agreed period, so you’ll need to have the ability to plan and organise your time effectively.
- As an adjudicator, you’ll primarily work independently, requiring strong self-motivation and self-sufficiency. However, you will also play a crucial role in supporting and advising case assessors in their early-stage dispute assessments and resolution attempts.
Some of the things you’ll get up to:
- Considering all the evidence available with a view to making a clearly written and well-reasoned, independent decision as to the entitlements of the parties to retain all or part of the deposit under the terms of the tenancy agreement and in accordance with the relevant law.
- Uploading, within agreed time scales, a copy of the Decision document to enable the award(s) to be processed.
- Undertaking other reasonable duties including assisting with processing of adjudication payments or adjudication related administration tasks.
- Acting as a source of knowledge on technical issues regarding tenancy deposit disputes.
- Learning about other aspects of Alternative Dispute Resolution.
- Writing Case Studies and articles as required.
We’d like you to have:
- Experience within a legal or ADR environment is desirable.
- Experience in a role requiring strong analytical skills.
- A high level of English language skills with a proven ability to communicate clearly, concisely and grammatically, in writing as well as verbally, is essential.
- Excellent attention to detail to ensure that high standards of quality are consistently maintained.
- Relevant and appropriate knowledge of the Scheme Rules (after training if required).
- Ability to work independently and within a team environment so that effective working relationships are maintained.
- Good knowledge of Microsoft Office packages and the ability to learn new systems and processes as required.
- Drive and self-determination with the ability to find and implement solutions to problems.
- Ability to make effective use of time and resources ensuring that all deadlines are achieved.
Benefits:
- 23 days holiday + UK bank holidays.
- Life assurance.
- Private health care for you and dependents.
- Employee assistance programme, including GP line, cashback for treatments, advice line.
- Season ticket loan.
- Rental deposit loan.
- Annual leave purchase scheme.
- As part of the HFIS Group, access to discounted personal insurance is available.
Adjudicator in Borehamwood employer: HFIS group
Contact Detail:
HFIS group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Adjudicator in Borehamwood
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, join relevant groups, and attend events. You never know who might have a lead on that perfect adjudicator role.
✨Tip Number 2
Practice your interview skills! Mock interviews can help you articulate your analytical skills and decision-making process clearly. Remember, confidence is key when discussing your experience.
✨Tip Number 3
Showcase your writing skills! Prepare a portfolio of well-reasoned decisions or case studies you've worked on. This will demonstrate your attention to detail and ability to communicate effectively.
✨Tip Number 4
Apply through our website! We love seeing candidates who are proactive. Make sure to tailor your application to highlight your relevant experience in legal or ADR environments.
We think you need these skills to ace Adjudicator in Borehamwood
Some tips for your application 🫡
Show Off Your Writing Skills: Since you'll be delivering clearly written decisions, make sure your application reflects your writing prowess. Use clear, concise language and pay attention to grammar and punctuation. This is your chance to shine!
Highlight Your Analytical Experience: We want to see your strong analytical skills in action! In your application, mention any relevant experience where you've had to analyse information or resolve disputes. This will show us you're the right fit for the role.
Be Organised and Timely: As an adjudicator, time management is key. In your application, share examples of how you've effectively planned and organised your workload in the past. This will demonstrate your ability to meet deadlines and manage your tasks efficiently.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at HFIS group
✨Know Your Stuff
Make sure you brush up on tenancy deposit disputes and the relevant laws. Familiarise yourself with the Scheme Rules, as this will show your commitment and understanding of the role.
✨Show Off Your Analytical Skills
Prepare examples from your past experiences where you've had to analyse complex information and make decisions based on evidence. This will demonstrate your strong analytical skills, which are crucial for the adjudicator position.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since you'll be writing decisions, it’s essential to showcase your excellent written communication skills during the interview. Consider preparing a brief written response to a hypothetical dispute scenario.
✨Time Management is Key
Be ready to discuss how you plan and organise your workload. Share specific strategies or tools you use to manage your time effectively, as this will highlight your ability to meet deadlines and handle multiple adjudications.