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- Tasks: Support clients by managing care portfolios and ensuring exceptional service.
- Company: Join HFH Healthcare, a leader in specialist nurse-led services.
- Benefits: Enjoy 25 days leave, birthday off, training, and wellbeing support.
- Why this job: Make a real difference in people's lives without on-call duties.
- Qualifications: Experience in care coordination and strong communication skills.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
The predicted salary is between 28000 - 28000 £ per year.
Care Coordinator (No On call or weekends)
We are looking for an experienced Care Coordinator to join our growing organisation. If you love talking to people and have a knack for problem solving than this could be the role for you! You will play a very important role in ensuring our clients have the right carers in place to provide them with the exceptional care that they deserve.
Key Details:
Salary: £28,000 pa
Location: Wimbledon Head Office Base
Hours: Monday to Friday (full time, in person role)
What we offer:
- 25 days annual leave plus Bank Holidays
- An extra day off to celebrate your birthday
- Swap traditional UK Bank Holidays to support your cultural days
- Support development through NVQ\’s
- Childcare vouchers
- Social events
- Cycle to Work scheme
- Free high-quality induction and mandatory training
- Free specialist clinical training for complex care, bespoke onsite and in-house development with continuous clinical support
- Company pension scheme
- Generous Refer a Friend scheme
- Blue Card membership giving discounts in many stores
- Free confidential wellbeing and support telephone line
- Support from mental health first aiders
- Free help and support line
Role Details:
- This is an exciting time to join our organisation following a period of internal review and improvements.
- You will be responsible for supporting and managing a care portfolio of clients including regular touchpoints and client visits so communication and being confident in a client-facing role is essential.
- You will work closely with your clients and the supporting carers to ensure a stable team of carers is always rostered in and well in advance and ensure that all parties are informed at all times.
- You will be accountable for conducting ongoing carer supervisions and annual appraisals for all carers who work for your clients.
- You will be adept at problem-solving and identifying issues arising to ensure that continuity of care for your clients is always maintained.
- All tasks being delivered will need to be with a mindset of delivering the highest quality care and customer service excellence.
- Due to having an On Call Care Coordinator team, this role does not have any on-call responsibilities and it is not needed to cover shifts in the community.
About HFH Healthcare:
At HFH Healthcare, we meet the growing need for complex care by providing specialist nurse-led services to adults and children in their own homes, in and around London as well as the Southeast of the country. Working in partnership with the NHS continuing healthcare teams, our enhanced level of specialist clinical support enables individual clients to remain at home even when the level of healthcare required is highly complex.
Please note: We do not hold a UK Sponsor Licence, so we are unable to consider applicants from overseas wishing to be sponsored who do not otherwise have the right to work in the UK.
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Care Coordinator (No On call or weekends) employer: HFH Healthcare
Contact Detail:
HFH Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator (No On call or weekends)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HFH Healthcare. Understand their values and the kind of care they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Care Coordinator, you'll be talking to clients and carers all day. Try role-playing with a friend or family member to get comfortable discussing your problem-solving approach and how you handle client needs.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks or projects in the past. This could be through a portfolio or just by sharing stories during your interview. It’ll demonstrate that you can keep everything running smoothly.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. Mention something specific from your conversation to remind them of your chat. It shows your enthusiasm and keeps you fresh in their minds!
We think you need these skills to ace Care Coordinator (No On call or weekends)
Some tips for your application 🫡
Show Your Passion for Care: When writing your application, let your passion for providing exceptional care shine through. We want to see how much you care about making a difference in people's lives, so share any relevant experiences that highlight your commitment to quality care.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your problem-solving skills and client-facing experience, as these are key for the Care Coordinator role. We love seeing candidates who take the time to connect their skills with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at HFH Healthcare!
How to prepare for a job interview at HFH Healthcare
✨Know Your Stuff
Before the interview, make sure you understand the role of a Care Coordinator inside out. Familiarise yourself with the responsibilities mentioned in the job description, especially around client communication and problem-solving. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role involves a lot of client interaction, be prepared to discuss your experience in managing relationships. Think of specific examples where you've successfully communicated with clients or resolved issues. This will demonstrate your ability to thrive in a client-facing role.
✨Prepare for Scenario Questions
Expect to be asked how you'd handle certain situations, like a carer not showing up or a client expressing dissatisfaction. Practise your responses to these scenarios, focusing on your problem-solving skills and commitment to delivering high-quality care. This will highlight your readiness for the challenges of the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, training opportunities, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can grow within the organisation and contribute to its mission.
