At a Glance
- Tasks: Manage complex property claims from notice to settlement across various jurisdictions.
- Company: Join HFG, a leading name in insurance recruitment since 2002.
- Benefits: Enjoy a hybrid work model and competitive salary with growth opportunities.
- Other info: Opportunity for personal development and collaboration with key industry stakeholders.
- Why this job: Be part of a dynamic team, enhancing your skills while making a real impact.
- Qualifications: Extensive experience in property claims handling is essential.
The predicted salary is between 43200 - 72000 Β£ per year.
Senior Claims Adjuster (Real Estate/Property) Senior Claims Adjuster (Real Estate/Property)
New Vacancy - Senior Claims Adjuster (Real Estate/Property)
Lloyd\'s Syndicate
London/Hybrid
I am currently partnered with a leading Lloyd\'s Syndicate who are seeking a Senior Claims Adjuster to join their growing team.
This role will focus on handling complex Commercial Property/Real Estate throughout UK, International & Multinational jurisdictions. You will be managing this process from notice to settlement, with a set authority depending on experience. My client is looking for someone with extensive Property Claims handling experience, ideally within Real Estate.
Key Responsibilities
- Effectively assess and manage a high volume of technically complex Property and Real Estate claims across the UK, International, and Multinational portfolios.
- Accurately interpret and apply policy coverage to all assigned claims, ensuring they are adjusted in line with the relevant terms and conditions.
- Handle claims promptly and efficiently, meeting agreed service levels while negotiating and settling in accordance with company guidelines and best practices.
- Recognise and appropriately manage customer complaints and expressions of dissatisfaction, escalating issues as needed in line with the company\'s Complaints Policy and Procedures.
- Instruct, coordinate, and oversee external vendors, monitoring their performance and costs to ensure compliance with required technical and service standards.
- Maintain full compliance with policies, procedures, and regulatory requirements, demonstrating up-to-date knowledge and a commitment to internal control mechanisms.
- Continuously develop technical expertise and behavioural competencies through ongoing personal development in line with agreed objectives.
- Foster strong relationships with key internal and external stakeholders, including Underwriting, Actuarial, Brokers, and Key Clients, ensuring clear communication on claim notifications, case progress, and service-level commitments.
- Contribute to operational initiatives and support projects as assigned by the Property Claims Team Manager.
- Promote team development by conducting regular peer reviews and audits to uphold quality and consistency in claim handling.
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Find thousands of job opportunities by signing up to eFinancialCareers today. #J-18808-LjbffrSenior Claims Adjuster (Real Estate/Property) | London, UK | Hybrid employer: HFG
HFG is an exceptional employer, offering a dynamic work culture that prioritises employee development and collaboration. With a focus on complex Property and Real Estate claims, employees benefit from a hybrid working model in the vibrant city of London, alongside opportunities for continuous professional growth and a supportive team environment that values innovation and excellence.
StudySmarter Expert Adviceπ€«
We think this is how you could land Senior Claims Adjuster (Real Estate/Property) | London, UK | Hybrid
β¨Tip Number 1
Familiarise yourself with the latest trends and regulations in property claims management. This will not only enhance your knowledge but also demonstrate your commitment to staying updated in a rapidly evolving field.
β¨Tip Number 2
Network with professionals in the insurance and real estate sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn about the nuances of the role from those already in the field.
β¨Tip Number 3
Prepare for the interview by practising responses to common claims adjuster scenarios. Think about how you would handle complex claims and customer complaints, as these are key aspects of the role that interviewers will focus on.
β¨Tip Number 4
Showcase your ability to work collaboratively by highlighting past experiences where you successfully coordinated with external vendors or internal teams. This will illustrate your teamwork skills, which are crucial for this position.
We think you need these skills to ace Senior Claims Adjuster (Real Estate/Property) | London, UK | Hybrid
Some tips for your application π«‘
Tailor Your CV:Make sure your CV highlights your extensive experience in handling Property Claims, particularly within Real Estate. Use specific examples that demonstrate your ability to manage complex claims and your understanding of policy coverage.
Craft a Compelling Cover Letter:Write a cover letter that addresses the key responsibilities mentioned in the job description. Emphasise your skills in negotiating and settling claims, as well as your experience in managing customer complaints effectively.
Showcase Relevant Skills:In your application, clearly outline your technical expertise and behavioural competencies. Mention any ongoing personal development initiatives that align with the role's requirements, such as training or certifications in claims management.
Highlight Stakeholder Engagement:Demonstrate your ability to foster strong relationships with internal and external stakeholders. Provide examples of how you've communicated effectively with Underwriting, Actuarial teams, and Brokers in previous roles.
How to prepare for a job interview at HFG
β¨Know Your Claims Inside Out
Make sure you have a solid understanding of property claims, especially in the context of real estate. Be prepared to discuss specific cases you've handled and how you approached complex situations.
β¨Demonstrate Your Negotiation Skills
Since the role involves negotiating settlements, be ready to share examples of successful negotiations you've conducted. Highlight your strategies and how they led to positive outcomes for both the company and clients.
β¨Showcase Your Compliance Knowledge
Familiarise yourself with relevant policies, procedures, and regulatory requirements. Be prepared to discuss how you ensure compliance in your work and any experiences where you had to navigate complex regulations.
β¨Build Rapport with Stakeholders
Emphasise your ability to foster strong relationships with internal and external stakeholders. Share examples of how you've effectively communicated with underwriters, brokers, and clients to keep them informed and engaged throughout the claims process.