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For Companies At a Glance
- Tasks: Manage and oversee a diverse portfolio of claims in Professional, Financial, and Cyber sectors.
- Company: Join a leading firm in the insurance industry with a focus on professional development.
- Benefits: Competitive salary, flexible working options, and opportunities for career advancement.
- Why this job: Make a real difference by managing impactful claims and building strong client relationships.
- Qualifications: 3-5 years' experience in handling Professional Indemnity or Financial Institutions claims.
- Other info: Dynamic work environment with a focus on continuous learning and market knowledge.
The predicted salary is between 36000 - 60000 £ per year.
Main Responsibilities
- Manage and oversee a portfolio of claims across Professional, Financial, and Cyber classes of business.
- Upon receipt of a claim notification, assess risk exposure and coverage by reviewing policy wordings, acknowledge receipt to the client or intermediary, and establish and maintain accurate and timely claims files and internal records.
- Prepare, present, and communicate claims information to insurers and clients in written and electronic formats, responding promptly to all resulting instructions, queries, and enquiries.
- Monitor insurer agreement, settlement, and payment of claims, ensuring funds are paid accurately and to the correct beneficiary.
- Escalate any claims-related issues or concerns to management without delay.
- Ensure clear and timely communication of insurer instructions to clients and experts, and vice versa.
- Build and maintain strong working relationships with clients, insurers, and external experts through professional, responsive, and courteous engagement.
- Liaise effectively with placing colleagues, including producing and maintaining claims statistics and Claims Renewal Reports for renewal and related purposes.
- Work closely with accounting colleagues regarding the collection and payment of funds, resolution of queries, and clearance of accounting entries.
- Maintain up-to-date knowledge of market developments, policy wordings, and internal systems.
- Monitor workload levels and provide updates to management as required.
- Attend internal and external meetings when necessary.
Qualifications & Experience
- Experience primarily handling Professional Indemnity, Financial Institutions, or D&O claims.
- 3-5 years' experience within a broker, insurer, law firm, or loss adjusting environment handling Professional lines claims.
- A solid understanding of the Lloyd's/London Market.
Senior Claims Advocate - Financial and Professional Lines in London employer: HFG
Contact Detail:
HFG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Advocate - Financial and Professional Lines in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and claims industry. Attend events, join online forums, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of Professional Indemnity and Financial Institutions claims. We recommend having specific examples ready to showcase your experience and how you’ve handled similar situations in the past. Confidence is key!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar names pop up in our system!
We think you need these skills to ace Senior Claims Advocate - Financial and Professional Lines in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Professional Indemnity, Financial Institutions, or D&O claims. We want to see how your background aligns with the responsibilities listed in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Senior Claims Advocate role. Be sure to mention your understanding of the Lloyd's/London Market and how you can contribute to our team.
Showcase Your Communication Skills: Since the role involves a lot of communication with clients and insurers, make sure your application reflects your ability to convey information clearly and professionally. We love candidates who can engage effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at HFG
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Professional Indemnity, Financial Institutions, and D&O claims. Be ready to discuss specific cases you've handled and how you assessed risk exposure and coverage. This will show that you’re not just familiar with the theory but have practical experience too.
✨Master the Art of Communication
Since the role involves a lot of communication with clients and insurers, practice articulating complex claims information clearly and concisely. Prepare examples of how you've effectively communicated instructions or resolved queries in the past. This will demonstrate your ability to maintain strong working relationships.
✨Stay Updated on Market Developments
Familiarise yourself with the latest trends and changes in the Lloyd's/London Market. Being able to discuss recent developments or policy wording changes during your interview will show that you’re proactive and engaged in your field.
✨Showcase Your Organisational Skills
The job requires managing a portfolio of claims and maintaining accurate records. Be prepared to share how you prioritise tasks and manage your workload effectively. Discuss any tools or systems you use to keep everything organised, as this will highlight your ability to handle multiple responsibilities.
