Manager of Performance Management in London

Job Description

Outwards Reinsurance Manager

City of London - Hybrid

Lloyd's Syndicate

Key Responsibilities

Reinsurance Operations

• Oversee the accurate and timely execution of all reinsurance activities across the function.
• Maintain hands-on oversight of:
• Bordereaux preparation and submission.
• Contract setup, validation and ongoing maintenance within reinsurance systems.
• Reinsurance settlements, cash processing and reconciliations.
• Claims recoveries tracking, follow-up and resolution.
• Review outputs thoroughly, identifying and resolving discrepancies and ensuring data is complete, consistent and accurate.
• Maintain comprehensive documentation and audit trails across all reinsurance transactions.

Financial Control & Reporting

• Oversee and prepare key reinsurance financial outputs, including:
• Premium and recovery estimates.
• Profit commission calculations.
• Ceded balances and reconciliations.
• Ensure reinsurance-related accounts are reconciled accurately and on a timely basis to support financial reporting and month-end close.
• Prepare and analyse reinsurance reporting, including P&L, cash flow and management information.
• Prepare materials and reporting for relevant reinsurance governance committees.
• Work closely with Finance and Actuarial teams, providing accurate data to support reserving and regulatory reporting.

Controls, Audit & Governance

• Develop, implement and maintain a robust control framework across reinsurance processes.
• Ensure compliance with applicable internal standards, policies and regulatory requirements.
• Act as a key point of contact for internal and external audit, coordinating responses and supporting documentation.
• Ensure adherence to Lloyd’s requirements and relevant regulatory standards.
• Maintain strong governance around contract certainty, approvals and documentation quality.

Credit Control & Cash Management

• Oversee the collection of reinsurance recoveries and settlement of ceded payables.
• Monitor aged balances and proactively drive resolution to support strong cash conversion and minimise leakage.
• Maintain oversight of reinsurer exposures, balances and settlement performance.

Stakeholder Management

• Act as a central point of coordination between Underwriting, Finance, Actuarial, Claims and offshore teams.
• Build and maintain effective relationships with brokers and reinsurers, ensuring strong execution and delivery.
• Provide technical guidance to internal stakeholders on reinsurance operations, accounting, controls and reporting.

Systems, Process & Continuous Improvement

• Lead the development and optimisation of reinsurance systems, processes and controls.
• Contribute to system implementation, configuration, testing and ongoing enhancements.
• Identify operational inefficiencies and implement improvements to strengthen accuracy, control and timeliness.
• Support the development of scalable processes aligned to the organisation’s target operating model.

Reinsurance Strategy & Placement

• Partner with Underwriting to support the implementation and ongoing management of the outwards reinsurance programme.
• Undertake analysis of reinsurance arrangements, considering cost, recoverability, counterparty exposure and overall effectiveness.
• Support renewal activity through analysis, preparation and execution.
• Engage with brokers and other external stakeholders as required throughout the renewal and placement process.

Key Areas of Focus

Audit & Controls

• Ensure all reinsurance balances, transactions and outputs are fully supported, reconciled and audit-ready.
• Maintain clear audit trails and robust evidential documentation across all processes.

Technical Ownership

• Act as a subject matter expert across reinsurance operations, accounting and controls.
• Ensure the accurate interpretation and application of reinsurance contracts within systems, processes and financial reporting.