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- Tasks: Ensure compliance with Consumer Duty outcomes and monitor customer outcomes.
- Company: Rapidly growing insurance business based in Essex.
- Benefits: Competitive salary of £40,000 plus bonus and hybrid working.
- Why this job: Join a dynamic team and make a real difference in customer experience.
- Qualifications: 18 months' experience in regulated customer roles and knowledge of Consumer Duty.
- Other info: Newly-created roles with opportunities for growth and development.
The predicted salary is between 24000 - 48000 £ per year.
A rapidly growing insurance business, based in Essex, is seeking 3 Consumer Duty Analysts to work on personal lines products. These are newly-created roles and will see you work on a hybrid basis (1 day a week in the office). The base salary goes to £40,000 (plus bonus), dependent on experience.
On a day-to-day basis, you will:
- Support compliance with Consumer Duty outcomes and FCA cross cutting rules
- Produce monthly Customer Outcome monitoring
- Liaise with various functions to gather the required data
- Highlight actions where metrics are operating outside of appetite
- Support the Customer committee by building content for the Committee
You will need at least 18 months' experience of working in a regulated entity in customer roles and familiarity with Consumer Duty requirements. Experience of prior engagement with FCA and PRA would be beneficial.
Consumer Duty Analyst in England employer: HFG Insurance Recruitment
Contact Detail:
HFG Insurance Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Consumer Duty Analyst in England
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those who work with Consumer Duty. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of FCA regulations and Consumer Duty outcomes. We want you to be able to discuss how your experience aligns with the role and show off your expertise!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. When you find a role that excites you, apply through our website to make sure your application gets the attention it deserves!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind. Plus, it shows your enthusiasm for the role and helps build a connection with the hiring team.
We think you need these skills to ace Consumer Duty Analyst in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Consumer Duty Analyst role. Highlight your experience in regulated entities and any relevant skills that align with the job description. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about consumer duty and how your previous roles have prepared you for this position. Let us know what excites you about working with us at StudySmarter.
Showcase Relevant Experience: When detailing your experience, focus on your familiarity with Consumer Duty requirements and any engagement with FCA and PRA. We love seeing concrete examples of how you've supported compliance and improved customer outcomes in your past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at StudySmarter!
How to prepare for a job interview at HFG Insurance Recruitment
✨Know Your Consumer Duty Inside Out
Make sure you brush up on the Consumer Duty requirements and FCA cross-cutting rules. Being able to discuss these confidently will show that you understand the core of the role and can hit the ground running.
✨Prepare Real-Life Examples
Think of specific instances from your past experience where you've supported compliance or improved customer outcomes. Having these examples ready will help you demonstrate your skills and how they align with what the company is looking for.
✨Familiarise Yourself with the Company
Research the insurance business you're interviewing with. Understand their products, values, and recent news. This knowledge will not only impress them but also help you tailor your answers to fit their culture.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team. This shows your genuine interest in the position and helps you gauge if the company is the right fit for you. Think about asking how they measure success in this role or what challenges they foresee in the coming months.
