At a Glance
- Tasks: Lead and manage complex General Liability claims with a focus on accuracy and compliance.
- Company: Dynamic insurance firm in the heart of London offering hybrid work.
- Benefits: Competitive salary, bonus opportunities, and a supportive work environment.
- Other info: Join a culture that values technical excellence and continuous improvement.
- Why this job: Be a key player in shaping claims processes and driving innovation in the industry.
- Qualifications: Extensive experience in US General Liability claims and strong leadership skills.
The predicted salary is between 60000 - 68231 £ per year.
Key Responsibilities
- Provide technical leadership for General Liability (GL) claims, ensuring accurate and timely reserving, payments, and claims handling. Experience managing high-value bodily injury claims is highly desirable.
- Take ownership of decision-making on the largest, most complex, and high-exposure claims within the portfolio.
- Exercise senior-level authority over GL claims, including oversight of delegated reserving, payment, and settlement authority granted to junior team members and external claims partners.
- Serve as the subject matter expert and technical leader for GL claims, delivering guidance, coaching, and training to ensure teams remain current with industry developments, market trends, and best practices.
- Develop and implement best-in-class claims processes, procedures, and documentation, ensuring appropriate quality assurance and governance standards are maintained.
- Build and maintain strong collaborative relationships with product, underwriting, and business stakeholders, providing claims insight that supports strategic and operational decision-making.
- Monitor, analyse, and report on claims trends, working closely with stakeholders and actuarial teams to support reserving decisions and drive continuous improvement initiatives.
- Champion a culture of technical excellence, innovation, and outstanding service delivery across the claims function.
- Ensure compliance with all applicable regulatory requirements, internal policies, governance frameworks, audit standards, and risk management procedures.
- Safeguard organisational licences, permissions, and regulatory obligations through effective adherence to compliance and control processes.
Experience required:
- Extensive US General Liability Claims Adjusting experience.
- Competent with ECF and Lloyd's Claims Schemes.
Senior Claims Technician (Hybrid) in City of London employer: HFG Insurance Recruitment
As a leading player in the insurance sector, our company offers a dynamic and supportive work environment in the heart of the City of London. We prioritise employee growth through continuous training and development opportunities, fostering a culture of collaboration and innovation. With competitive salaries and a hybrid working model, we ensure our team members enjoy a healthy work-life balance while contributing to meaningful projects in the General Liability claims space.
We think you need these skills to ace Senior Claims Technician (Hybrid) in City of London
Technical Leadership
Claims Handling
Bodily Injury Claims Management
Decision-Making
Claims Oversight
Subject Matter Expertise
Coaching and Training
