At a Glance
- Tasks: Lead and manage complex General Liability claims with a focus on accuracy and innovation.
- Company: Dynamic insurance firm in the heart of London, embracing hybrid work culture.
- Benefits: Competitive salary, bonus opportunities, and a supportive work environment.
- Other info: Join a team that values technical excellence and continuous improvement.
- Why this job: Be a key player in shaping claims processes and driving industry standards.
- Qualifications: Extensive experience in US General Liability claims and strong leadership skills.
The predicted salary is between 60000 - 68231 £ per year.
Key Responsibilities
- Provide technical leadership for General Liability (GL) claims, ensuring accurate and timely reserving, payments, and claims handling. Experience managing high-value bodily injury claims is highly desirable.
- Take ownership of decision-making on the largest, most complex, and high-exposure claims within the portfolio.
- Exercise senior-level authority over GL claims, including oversight of delegated reserving, payment, and settlement authority granted to junior team members and external claims partners.
- Serve as the subject matter expert and technical leader for GL claims, delivering guidance, coaching, and training to ensure teams remain current with industry developments, market trends, and best practices.
- Develop and implement best-in-class claims processes, procedures, and documentation, ensuring appropriate quality assurance and governance standards are maintained.
- Build and maintain strong collaborative relationships with product, underwriting, and business stakeholders, providing claims insight that supports strategic and operational decision-making.
- Monitor, analyse, and report on claims trends, working closely with stakeholders and actuarial teams to support reserving decisions and drive continuous improvement initiatives.
- Champion a culture of technical excellence, innovation, and outstanding service delivery across the claims function.
- Ensure compliance with all applicable regulatory requirements, internal policies, governance frameworks, audit standards, and risk management procedures.
- Safeguard organisational licences, permissions, and regulatory obligations through effective adherence to compliance and control processes.
Experience required:
- Extensive US General Liability Claims Adjusting experience.
- Competent with ECF and Lloyd's Claims Schemes.
Senior Claims Administrator in City of London employer: HFG Insurance Recruitment
As a leading player in the insurance sector, our company offers an exceptional work environment in the heart of the City of London, combining competitive salaries with a robust bonus structure. We pride ourselves on fostering a culture of technical excellence and innovation, providing ample opportunities for professional growth and development through mentorship and training. Join us to be part of a collaborative team that values your expertise and empowers you to make impactful decisions on high-exposure claims.
We think you need these skills to ace Senior Claims Administrator in City of London
Technical Leadership
Claims Handling
High-Value Bodily Injury Claims Management
Decision-Making Authority
Subject Matter Expertise in General Liability Claims
Coaching and Training
Claims Process Development
