Director of Business and Operations in City of London
Director of Business and Operations

Director of Business and Operations in City of London

City of London Full-Time 80000 - 120000 £ / year (est.) Home office (partial)
HFG Insurance Recruitment

At a Glance

  • Tasks: Lead operations for delegated authority business and oversee compliance and reporting.
  • Company: Dynamic syndicate in the heart of London with a hybrid work model.
  • Benefits: Competitive salary, flexible working, and opportunities for professional growth.
  • Other info: Collaborative culture with a focus on team development and success.
  • Why this job: Drive operational change and make a real impact in a fast-paced environment.
  • Qualifications: Experience in operational transformation and deep knowledge of compliance requirements.

The predicted salary is between 80000 - 120000 £ per year.

Lead the operational framework for all delegated authority business across the syndicate.

Oversee bordereaux management, data quality controls, and reporting accuracy.

Governance & Compliance

Ensure compliance with Lloyd’s Minimum Standards, FCA requirements, and internal risk frameworks.

Partner with Compliance and Risk functions to manage regulatory obligations and remediation activities.

Lead operational change projects related to delegated authority platforms, data management, and process transformation.

Monitor KPIs, SLAs, and operational performance metrics.

Work closely with underwriting teams to support business growth while maintaining operational integrity.

Collaborate with Finance and Actuarial teams to ensure accurate premium, claims, and exposure reporting.

Manage resource planning, succession planning, and team capability development.

Deep understanding of regulatory and compliance requirements impacting delegated business.

Proven track record of operational transformation and process improvement.

Experience working with delegated authority systems and data platforms.

Director of Business and Operations in City of London employer: HFG Insurance Recruitment

As a leading employer in the City of London, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our hybrid working model offers flexibility while our commitment to compliance and operational excellence ensures that you will be at the forefront of industry standards. Join us to lead transformative projects in a supportive environment that values innovation and collaboration.
HFG Insurance Recruitment

Contact Detail:

HFG Insurance Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director of Business and Operations in City of London

✨Tip Number 1

Network like a pro! Reach out to folks in the industry, especially those who work in delegated operations. A friendly chat can lead to insider info about job openings that aren't even advertised yet.

✨Tip Number 2

Showcase your skills! When you get the chance to meet potential employers, be ready to discuss your experience with operational transformation and compliance. Use specific examples to highlight how you've made a difference in previous roles.

✨Tip Number 3

Stay updated on industry trends! Keep an eye on changes in regulatory requirements and operational best practices. This knowledge will not only impress interviewers but also help you stand out as a candidate who’s genuinely interested in the field.

✨Tip Number 4

Apply through our website! We’ve got some fantastic opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves, and you might just land that dream role in business and operations.

We think you need these skills to ace Director of Business and Operations in City of London

Operational Framework Management
Bordereaux Management
Data Quality Controls
Reporting Accuracy
Governance and Compliance
Regulatory Compliance
Risk Management
Operational Change Projects
Data Management
Process Transformation
KPI Monitoring
SLA Management
Operational Performance Metrics
Collaboration with Underwriting Teams
Resource Planning
Team Capability Development

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in operational frameworks and compliance, as these are key for the Director of Business and Operations role. We want to see how your background aligns with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of your past successes in operational transformation and how you can bring that expertise to us at StudySmarter.

Showcase Your Data Skills: Since data quality controls and reporting accuracy are crucial, make sure to highlight any relevant experience you have with data management and analysis. We love seeing candidates who can demonstrate their ability to monitor KPIs and SLAs effectively.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us. Plus, it shows you’re keen on joining the StudySmarter team!

How to prepare for a job interview at HFG Insurance Recruitment

✨Know Your Regulatory Stuff

Make sure you brush up on Lloyd’s Minimum Standards and FCA requirements. Being able to discuss how these regulations impact delegated operations will show that you’re not just familiar with the rules, but that you can navigate them effectively.

✨Showcase Your Operational Transformation Skills

Prepare specific examples of past projects where you led operational change or process improvement. Highlight the challenges you faced, the strategies you implemented, and the results achieved. This will demonstrate your hands-on experience in driving transformation.

✨Understand the Metrics

Familiarise yourself with KPIs, SLAs, and operational performance metrics relevant to the role. Be ready to discuss how you’ve monitored these in previous roles and how you can leverage them to support business growth while maintaining operational integrity.

✨Collaboration is Key

Think about how you’ve worked with underwriting, finance, and actuarial teams in the past. Be prepared to share examples of successful collaborations and how they contributed to achieving business objectives. This will highlight your ability to work cross-functionally.

Director of Business and Operations in City of London
HFG Insurance Recruitment
Location: City of London

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