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- Tasks: Be the friendly face of our Front of House team, ensuring top-notch service.
- Company: Join HFD Group, Scotland's leading commercial property company with 30 years of excellence.
- Benefits: Enjoy exclusive discounts, 5.6 weeks annual leave, and a supportive work environment.
- Why this job: Make a real impact while growing your skills in a dynamic and innovative company.
- Qualifications: Strong communication skills and a valid SIA Manned Guarding Licence are essential.
- Other info: Flexible shifts available; perfect for students looking to balance work and study.
The predicted salary is between 24000 - 36000 £ per year.
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This range is provided by HFD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Job Title: Corporate Concierge/Security (Days & Nights)
Location: Bothwell Street, Glasgow, G2 7ER
HFD Group, a leader in property, technology, and renewables, is on the lookout for a talented Concierge to be the face of our Front of House team. This is your chance to join a company that has been setting industry standards for over 30 years.
About HFD Group: With three decades of excellence, HFD Group is Scotland\’s premier commercial property company. Our legacy is built on quality, innovation, and a commitment to pushing the boundaries of commercial development.
Your Role as a Concierge: As a Concierge at HFD Group, you\’ll be responsible for delivering our best-in-class service for our tenants. You will ensure the security of our buildings, enhance the experience of our occupiers and visitors, and support the building manager in various tasks. Working closely with our receptionists, you’ll manage visitor protocols, operate security systems, and much more.
Key Skills and Responsibilities:
- Relationship Builder: Cultivate professional relationships with strong interpersonal skills.
- Guest Services Expert: Excel in delivering exceptional guest services and managing contractor interactions.
- Clear Communicator: Effectively handle briefings, handovers, and instructions.
- Adaptable and Proactive: Show flexibility to meet operational needs with a proactive mindset.
- IT Savvy: Proficient in operating IT systems to improve efficiency and prevent loss.
- Customer Service Champion: Maintain the highest standards of customer service.
Why HFD Group? Join a team that values innovation, quality, and excellence. At HFD Group, you\’ll have the opportunity to grow your skills, advance your career, and make a real impact.
Minimum Requirements:
- Excellent communication, interpersonal skills, and computer literacy.
- Valid SIA Manned Guarding Licence (Required)
- Valid CCTV SIA Licence (desirable).
Perks of Joining HFD Group:
- Reimbursement of SIA license.
- Exclusive discounts on retailers, cinema, and holidays.
- 24/7 Support Line and Face-to-Face counseling through our EAP.
- OnDemand GP appointments to skip NHS wait times.
- 5.6 weeks of annual leave.
- Life Assurance (4x salary).
- Cycle to Work scheme.
- And much more!
Please note only shortlisted candidates will be contacted.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
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Industries
Construction
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Corporate Concierge employer: HFD
Contact Detail:
HFD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Concierge
✨Tip Number 1
Familiarise yourself with HFD Group's values and mission. Understanding their commitment to quality and innovation will help you align your responses during interviews, showcasing how you can contribute to their goals.
✨Tip Number 2
Highlight your customer service experience in previous roles. Be ready to share specific examples of how you've gone above and beyond for clients, as this is crucial for a Concierge position.
✨Tip Number 3
Prepare to discuss your adaptability and proactive mindset. Think of scenarios where you've successfully handled unexpected situations or changes in plans, as these qualities are essential for the role.
✨Tip Number 4
Brush up on your IT skills, especially those related to security systems and visitor management. Being able to demonstrate your proficiency in these areas will set you apart from other candidates.
We think you need these skills to ace Corporate Concierge
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Corporate Concierge position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and relationship building. Use bullet points for clarity and focus on achievements that demonstrate your suitability for the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples of how you have excelled in similar positions, showcasing your communication skills and adaptability.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Concierge role.
How to prepare for a job interview at HFD
✨Showcase Your Interpersonal Skills
As a Corporate Concierge, building relationships is key. Be prepared to share examples of how you've successfully interacted with clients or guests in previous roles. Highlight your ability to connect with people and create a welcoming atmosphere.
✨Demonstrate Your Customer Service Expertise
Prepare to discuss specific instances where you went above and beyond for a customer. HFD Group values exceptional guest services, so think about how you can illustrate your commitment to maintaining high standards in customer care.
✨Communicate Clearly and Effectively
Since clear communication is crucial for this role, practice articulating your thoughts concisely. You might be asked to explain how you would handle briefings or handovers, so be ready to demonstrate your communication skills.
✨Be Adaptable and Proactive
HFD Group looks for candidates who can adapt to changing situations. Think of examples where you've had to be flexible in your approach or take initiative to solve problems. This will show that you're proactive and ready to meet operational needs.
