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- Tasks: Be the friendly face of our Front of House team, ensuring security and enhancing visitor experiences.
- Company: Join HFD Group, Scotland's top commercial property company with over 30 years of excellence.
- Benefits: Enjoy perks like exclusive discounts, 5.6 weeks annual leave, and OnDemand GP appointments.
- Why this job: Make a real impact in a dynamic environment that values innovation and personal growth.
- Qualifications: Strong communication skills and a valid SIA Manned Guarding Licence are essential.
- Other info: Flexible shifts available; perfect for students looking to balance work and studies.
The predicted salary is between 24000 - 36000 £ per year.
Job Title:Corporate Security Concierge (Days & Nights)
Location:Bothwell Street, Glasgow, G2 7ER
HFD Group, a leader in property, technology, and renewables, is on the lookout for a talented Concierge to be the face of our Front of House team. This is your chance to join a company that has been setting industry standards for over 30 years.
About HFD Group:With three decades of excellence, HFD Group is Scotland\’s premier commercial property company. Our legacy is built on quality, innovation, and a commitment to pushing the boundaries of commercial development.
Your Role as a Concierge:As a Concierge at HFD Group, you\’ll be responsible for delivering our best-in-class service for our tenants. You will ensure the security of our buildings, enhance the experience of our occupiers and visitors, and support the building manager in various tasks. Working closely with our receptionists, you’ll manage visitor protocols, operate security systems, and much more.
Key Skills and Responsibilities:
- Relationship Builder:Cultivate professional relationships with strong interpersonal skills.
- Guest Services Expert:Excel in delivering exceptional guest services and managing contractor interactions.
- Clear Communicator:Effectively handle briefings, handovers, and instructions.
- Adaptable and Proactive:Show flexibility to meet operational needs with a proactive mindset.
- IT Savvy:Proficient in operating IT systems to improve efficiency and prevent loss.
- Customer Service Champion:Maintain the highest standards of customer service.
Why HFD Group?Join a team that values innovation, quality, and excellence. At HFD Group, you\’ll have the opportunity to grow your skills, advance your career, and make a real impact.
Minimum Requirements:
- Excellent communication, interpersonal skills, and computer literacy.
- Valid SIA Manned Guarding Licence (Required)
- Valid CCTV SIA Licence (desirable).
Perks of Joining HFD Group:
- Reimbursement of SIA license.
- Exclusive discounts on retailers, cinema, and holidays.
- 24/7 Support Line and Face-to-Face counseling through our EAP.
- OnDemand GP appointments to skip NHS wait times.
- 5.6 weeks of annual leave.
- Life Assurance (4x salary).
- Cycle to Work scheme.
- And much more!
Please note only shortlisted candidates will be contacted.
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Corporate Security Concierge employer: HFD Group
Contact Detail:
HFD Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Security Concierge
✨Tip Number 1
Familiarise yourself with HFD Group's values and mission. Understanding their commitment to quality and innovation will help you align your responses during interviews, showcasing how you can contribute to their goals.
✨Tip Number 2
Highlight your interpersonal skills by preparing examples of how you've built relationships in previous roles. This will demonstrate your ability to cultivate professional connections, which is crucial for a Concierge position.
✨Tip Number 3
Brush up on your IT skills, especially those related to security systems and guest management software. Being able to discuss your proficiency in these areas will set you apart as a tech-savvy candidate.
✨Tip Number 4
Prepare to discuss scenarios where you've demonstrated adaptability and proactivity. Sharing specific instances where you've successfully managed unexpected situations will show that you're ready for the dynamic environment at HFD Group.
We think you need these skills to ace Corporate Security Concierge
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Corporate Security Concierge position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved customer service, security, or relationship management. Use specific examples to demonstrate your skills in communication and adaptability.
Showcase Your Skills: Make sure to mention your IT proficiency and any relevant licenses, such as the SIA Manned Guarding Licence. If you have a CCTV SIA Licence, include that as well, as it is desirable for this role.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Discuss why you want to work at HFD Group and how you can contribute to their commitment to quality and innovation.
How to prepare for a job interview at HFD Group
✨Showcase Your Interpersonal Skills
As a Corporate Security Concierge, building relationships is key. Be prepared to share examples of how you've successfully interacted with guests or clients in previous roles. Highlight your ability to connect with people and create a welcoming environment.
✨Demonstrate Your Customer Service Expertise
Expect questions about your approach to customer service. Prepare to discuss specific situations where you went above and beyond for a guest or resolved a challenging issue. This will show that you understand the importance of exceptional service.
✨Be Ready to Discuss IT Proficiency
Since the role requires operating IT systems, brush up on your technical skills. Be ready to talk about any relevant software or security systems you've used in the past, and how you can leverage technology to enhance efficiency.
✨Prepare for Scenario-Based Questions
You might face scenario-based questions that assess your adaptability and proactive mindset. Think of examples where you had to think on your feet or adapt to changing circumstances, and be ready to explain your thought process.