At a Glance
- Tasks: Provide hands-on IT support and manage infrastructure projects on-site.
- Company: Join a well-established Microsoft Gold Partner with a supportive team culture.
- Benefits: Competitive salary, private medical, generous holiday, and paid certifications.
- Other info: Enjoy a dynamic work environment with opportunities for career advancement.
- Why this job: Get out of the office, make a real impact, and grow your skills.
- Qualifications: 2-3 years in 2nd line support with hands-on experience in M365 and Azure.
The predicted salary is between 40000 - 45000 £ per year.
Level 2 IT Engineer | abtec Managed IT | Bolton (BL5 3AJ) | £28k - £32k
If you want to get out of the office and actually get your hands dirty - this one's for you.
abtec Managed IT has been doing this for 30 years.
We're a Microsoft Gold Partner.
We work with schools, colleges, multi-academy trusts, and private sector clients across the Northwest.
Our clients stay.
Our team stays.
Some of the team have been here 20+ years.
When you show up on-site, people are genuinely pleased to see you.
That's not a happy coincidence - it's how we've built this.
What the job actually looks like
This is not a desk job.
Once you're up to speed, you'll be out on client sites up to four days a week.
The rest of the time you're on the service desk at the brand new Pavilion West office (BL5 3AJ) - natural light, great facilities, easy M61 access.
Day to day: 2nd line support tickets, IMACs across client sites, infrastructure projects you'll see through from start to finish, and mentoring newer team members as you grow into the role.
Tech stack: Microsoft 365 and Azure | Sophos | JAMF and Intune | Ruckus Wireless | VOIP | Windows Server | Networking fundamentals
What we're looking for
- 2-3 years in a genuine 2nd line support role
- Hands-on M365, Azure, and Active Directory - non-negotiable; you must have plenty of experience within these kinds of environments
- An MSP background OR experience as the solo or small-team IT person in a busy company - if you've had to handle everything yourself and make the calls, you'll fit right in here
- Full UK driving licence - you'll be on-site regularly
- Windows Server, networking, and standard infrastructure experience
- Someone who takes ownership and sees problems through
Experience in the education sector is a bonus, not a barrier.
- What you get
- £28,000 - £32,000 depending on experience
- Private medical (BUPA) including pre-existing conditions, with option to add family
- Death in service - 12 months salary
- 21 days + bank holidays + birthday off + 1 day per year of service (up to 25)
- All certifications paid for + dedicated study time in your schedule
- Salary increases tied to certs you achieve
- Free parking at the new office
Asking questions is encouraged here. That's how the team works. People stay because they want to - some for 20+ years.
How to apply
This role is managed exclusively by Helen Wingrove-Sanders, Talent Partner at HFBAC. She'll actually talk to you properly - not just scan your CV for keywords.
Apply via Linked In or drop Helen a message directly. If you're a recruiter, please contact Helen rather than the client.
Level 2 IT Engineer in Bolton employer: HFBAC
At HFBAC, we pride ourselves on being a values-first IT Managed Service Provider in Bristol, where our culture prioritises fairness and employee development. With a focus on meaningful work that blends support with real projects, we offer clear progression paths, a supportive small team environment, and a commitment to your growth through regular feedback and mentorship. Enjoy a healthy work-life balance with generous holiday allowances, a stocked kitchen, and a team that genuinely cares about each other.
StudySmarter Expert Advice🤫
We think this is how you could land Level 2 IT Engineer in Bolton
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what HFBAC values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges HFBAC might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at HFBAC!
✨Direct Apply to HFBAC
Let's not forget to apply directly through the HFBAC website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Level 2 IT Engineer in Bolton
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at HFBAC.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at HFBAC. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at HFBAC
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
