At a Glance
- Tasks: Manage customer accounts and ensure timely payments while building strong relationships.
- Company: Join a family-feel business with over 40 years of success in the hire industry.
- Benefits: Competitive salary, 25 days holiday, and a supportive team environment.
- Why this job: Make a real impact in credit control and develop your career in a valued role.
- Qualifications: Experience in credit control and strong communication skills are essential.
- Other info: Promotional opportunities and a collaborative culture await you.
The predicted salary is between 28800 - 43200 £ per year.
Ready to take ownership of credit control in a company that actually values what you do? Tired of working in credit control where you're just a number-chaser? Looking for a role where you can build real relationships with customers and make genuine commercial impact?
The Opportunity
Alide Hire Services is a family-feel business that's been going strong for over 40 years. They supply powered access, tools, plant and welfare equipment across the South West from their three depots in Bristol, Bath and Keynsham. The current Credit Controller has been promoted internally, and they need someone to step into this important role. This isn’t just about chasing invoices. You’ll own the full credit control function, build relationships with trade customers, and play a real part in keeping the cash flowing for a business that genuinely cares about its team.
What You’ll Actually Be Doing
- You’ll manage a portfolio of customer accounts from first invoice to final payment.
- Chasing outstanding payments by phone and email.
- Processing payments - BACS, card, cheques.
- Sorting out invoice queries and disputes quickly.
- Assessing credit applications and recommending limits.
- Working with the depot teams and sales when accounts need to go on hold.
- Making sure training courses get paid for before they happen.
- Keeping proper records so nothing falls through the cracks.
Who You Are
You’ve done credit control before - ideally in hire, construction, or trade. You know how to have those firm-but-fair conversations without burning bridges. You’re the kind of person who:
- Actually enjoys picking up the phone.
- Stays calm when a customer gets difficult.
- Spots problems before they become disasters.
- Keeps on top of your workload without someone chasing you.
- Knows your way around Excel and isn’t afraid of a CRM system.
What’s In It For You
- A company that’s been around for 40+ years.
- A team that actually works together.
- The person before you got promoted - they develop their people.
- Based in Keynsham - easy access from Bath, Bristol, and surrounding areas.
- Award-winning business with a genuine reputation for quality.
About Alide Hire Services
Alide has built its reputation on doing things properly. Where Quality and Service Count isn’t just a tagline - it’s how they operate. They’re independent, they’ve got loyal customers who’ve been with them for years, and they look after their staff. Their values spell out ALIDE: Action, Loyalty, Integrity, Dedicated, Everyone.
Interested?
Salary: up to £36,000
Hours: 8.00am – 4.00pm, Monday to Friday, 37.5 hours per week
Holiday: 25 days + 8 bank holidays
Location: Burnett Business Park, Gypsy Lane, Keynsham
Send your CV to Helen at HFBAC. Even if your CV isn’t perfect, if you’ve got the right experience and attitude, get in touch.
Helen Sanders | HFBAC | helen@hfbac.com
Chemistry First - because who you work with matters as much as what you do.
Credit Controller in Compton Dando employer: Hfbac (Hiring For And Building Awesome Companies)
Contact Detail:
Hfbac (Hiring For And Building Awesome Companies) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Compton Dando
✨Tip Number 1
Get ready to pick up the phone! In credit control, building relationships is key, so don’t shy away from those calls. Show your personality and let your potential employer see how you can connect with customers.
✨Tip Number 2
Do your homework on Alide Hire Services! Familiarise yourself with their values and what they stand for. When you know the company inside out, you can tailor your conversations and show them you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice those firm-but-fair conversations. Role-play with a friend or family member to get comfortable handling tricky situations. This will help you stay calm and collected when it comes to discussing payments or resolving disputes.
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application and get to know you better. Even if your CV isn’t perfect, we value attitude and experience, so don’t hesitate to reach out!
We think you need these skills to ace Credit Controller in Compton Dando
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and show us why you’re passionate about credit control.
Tailor Your CV: Make sure your CV is tailored to the role. Highlight your experience in credit control, especially if it’s in hire, construction, or trade. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure you get your key points across without any fluff. Remember, we’re looking for someone who can handle those firm-but-fair conversations!
Apply Through Our Website: We encourage you to apply through our website! It’s the best way for us to keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Hfbac (Hiring For And Building Awesome Companies)
✨Know Your Numbers
Before the interview, brush up on your credit control metrics and be ready to discuss how you've managed accounts in the past. Be prepared to share specific examples of how you’ve chased payments and resolved disputes effectively.
✨Build Rapport
Since this role involves building relationships with customers, think about how you can demonstrate your interpersonal skills. Prepare anecdotes that showcase your ability to handle difficult conversations while maintaining a positive relationship.
✨Showcase Your Problem-Solving Skills
Be ready to discuss how you've spotted potential issues before they escalated. Think of examples where your proactive approach saved time or money for your previous employer, as this will resonate well with their focus on genuine commercial impact.
✨Familiarise Yourself with Their Values
Alide Hire Services values Action, Loyalty, Integrity, Dedicated, and Everyone. Make sure you understand these principles and can relate them to your own work ethic. This will show that you’re not just looking for any job, but that you genuinely align with their company culture.