HF in Birmingham is seeking a Team Leader for Outsourced Solutions to lead a fast-paced claims handling team on a hybrid basis (1 day on site). The role requires strong leadership, client service focus and a background in legal services. Qualified Solicitor or equivalent qualification is a plus but not essential.
You will drive performance, coach staff, and partner with clients to meet SLAs while fostering process improvements and effective use of technology.
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Team Leader, Outsourced Claims & Client Service in Birmingham employer: HF
As a Senior Legal Assistant at our innovative law firm, you will thrive in a supportive and dynamic work culture that prioritises both client success and employee development. With hybrid working options based in Scotland, we offer a comprehensive benefits package including generous annual leave, private medical insurance, and opportunities for professional growth through training and seminars. Join us to be part of a forward-thinking team that values diverse backgrounds and creative problem-solving, ensuring a rewarding career path in the legal sector.
