At a Glance
- Tasks: Lead a team to support adults with learning disabilities in their daily lives.
- Company: Join Hft, a leading charity dedicated to empowering individuals with learning disabilities.
- Benefits: Enjoy 33 days annual leave, flexible pay access, and comprehensive training.
- Why this job: Make a real difference while developing your career in a supportive environment.
- Qualifications: Experience with learning disabilities and a Level 5 Diploma in Leadership is required.
- Other info: Flexibility for shifts is essential; driving licence and vehicle needed.
The predicted salary is between 35000 - 46000 £ per year.
Are you looking for a meaningful career? Would you like the opportunity to become a dedicated Manager, helping individuals with learning disabilities live the best life possible? We are one of the largest learning disability charities in the UK, supporting over 2,500 people through our friendly, supportive, creative and diverse teams. Join us as a manager with Hft and you'll develop your social care career with one of the leading names in the sector. You'll go to work each day knowing you can make a real difference to the lives of adults with learning disabilities.
As the CQC registered manager you will oversee a supported living service providing the regulated activity of personal care to individuals within their own home within the Barnet area. We currently support individuals within their own homes.
What's in it for you?
- We offer a range of benefits and career development opportunities.
- Comprehensive induction, full training and support along the way.
- Skills for Care accreditation - we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible.
- Gold standard Investors in People accredited employer, committed to supporting colleague wellbeing as a priority.
- Access to TELUS Health, the world's biggest 24/7 colleague counselling and support service.
- Annual Leave: 33 days (including 8 days statutory bank holidays).
- Wage incentives: 10% overtime allowance, 20% Bank Holiday allowance, 50% for key dates over Christmas.
- Training: Access to award-winning training and development.
- Wagestream: Allows you to flexibly access your pay throughout the month.
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- Discounted mobile phone contracts through Vodafone's Employee Advantage programme.
- Care Friends: Employee referral app to earn money for referring friends to work for Hft.
- Free life assurance 3 x your annual salary.
- Family friendly policies: term time only contracts, part time, annualised and compressed hours.
- Generous return to work bonus following maternity leave.
What will you be doing?
As a Service Manager at Hft, you'll be supporting adults with learning disabilities to live the best life possible. You will be a role model to others through demonstrating excellent support to those we support and you will help the Regional Service Managers to coach, support and manage staff teams effectively. You will be responsible for nurturing and inspiring those coming to work for Hft to help ensure we have the best staff teams offering great support services. This role also offers great opportunities for career progression to help you develop your knowledge and skills.
The purpose of the role is to assist the Regional Service Manager by holding delegated responsibility in key areas of the day-to-day running of the registered service. You will also have the responsibility to manage the performance of your team; including your team's delivery of care and support which promotes dignity, wellbeing and independence and a person-centred culture. Alongside the Regional Manager, you are responsible and accountable for monitoring, maintaining and providing the highest standards of clinical and personal support and service delivery, while promoting independence and choice to the people supported in the service.
As a senior member of the team, you will promote and lead good practice at all times, doing all you can to make sure that the people we support and their colleagues come to no harm and that the people we support are satisfied with the level of support they receive by acting as an exemplary role model. As a Service Manager, flexibility is important for both you and for the service. We provide 24/7 support to some people, so you will need to have flexibility to work shifts on a rota basis, including nights, weekends and Bank Holidays. A full UK driving licence, with access to your own vehicle, is essential for the role.
About you
You will have experience supporting adults with complex learning disabilities. You need good IT skills and experience of maintaining records to be a success in this role. You will have knowledge of CQC regulations. You need to hold a Level 5 Diploma in Leadership and Management for Adult Care (or acceptable equivalent) OR have the ability to achieve this within 18 months of appointment. You will have detailed knowledge of Health and Safety issues, and Safeguarding regulations.
If you have the passion for delivering high quality care and support services to people with learning disabilities and you want to make a difference to enable people to live a more fulfilling and independent life then this is the role for you.
Service Manager (Supported Living) - London employer: HF Trust
Contact Detail:
HF Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager (Supported Living) - London
✨Tip Number 1
Familiarise yourself with the CQC regulations and standards, as this role requires a strong understanding of them. Being able to discuss how you have applied these in previous roles will demonstrate your readiness for the position.
✨Tip Number 2
Highlight your experience in supporting adults with complex learning disabilities during any informal conversations or networking opportunities. This can help you build rapport and show your genuine passion for the role.
✨Tip Number 3
Connect with current or former employees of Hft on professional networking sites. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 4
Be prepared to discuss your leadership style and how you would inspire and manage a team effectively. Think of specific examples from your past experiences that showcase your ability to lead and support others.
We think you need these skills to ace Service Manager (Supported Living) - London
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Service Manager position. Tailor your application to highlight how your experience aligns with these specific needs.
Highlight Relevant Experience: Emphasise your experience in supporting adults with learning disabilities and any leadership roles you've held. Use specific examples to demonstrate your skills in managing teams and delivering high-quality care.
Showcase Your Qualifications: Make sure to mention your Level 5 Diploma in Leadership and Management for Adult Care or your willingness to obtain it within the specified timeframe. This is crucial for meeting the job's requirements.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for supporting individuals with learning disabilities. Explain why you want to work for Hft and how you can contribute to their mission of helping people live fulfilling lives.
How to prepare for a job interview at HF Trust
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Service Manager. Be prepared to discuss how your experience aligns with the specific duties, such as supporting adults with learning disabilities and managing a team.
✨Showcase Your Leadership Skills
As a Service Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or inspired others to achieve their best.
✨Familiarise Yourself with CQC Regulations
Since this role involves overseeing a CQC registered service, it's crucial to have a solid understanding of CQC regulations. Be ready to discuss how you would ensure compliance and maintain high standards of care.
✨Highlight Your Flexibility
The role requires flexibility in working hours, including nights and weekends. Be prepared to discuss your availability and willingness to adapt to the needs of the service, showcasing your commitment to providing support whenever it's needed.