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- Tasks: Support individuals with learning disabilities and autism in daily activities and community engagement.
- Company: Join HF Mencap, a values-led charity making a real difference.
- Benefits: Earn £13.85/hour with flexible shifts and full training provided.
- Why this job: Make a meaningful impact while gaining valuable experience in social care.
- Qualifications: No prior experience needed; just bring your kindness and reliability.
- Other info: Opportunities for growth and development within a supportive team.
The predicted salary is between 11 - 16 £ per hour.
Pay: £13.85 per hour.
Hours: Full-time (36 hours+) / Part-time / Flexible shifts (including some weekends & bank holidays).
Service hours: Monday–Sunday (not every weekend required).
Location: Hammersmith / Fulham / Shepherd's Bush / Hounslow & surrounding areas. Please apply only if you are within commutable distance.
Sponsorship: No sponsorship available.
Make a real difference: no experience needed. We're looking for warm, reliable, people-focused Support Workers to join HF Mencap. If you're caring, calm under pressure, and passionate about inclusion, we can teach you everything else. This is a brilliant role if you're interested in social care, community support, disability support, autism support, wellbeing, or working in a values-led charity. We welcome applicants from all backgrounds — including customer service, retail, hospitality, education, health, youth work, community work, or anyone with the right values.
HF Mencap supports people with learning disabilities and autistic people to live more independent, confident and connected lives — with choice, dignity and high expectations at the centre.
What you'll be doing: You'll support people at our centre and out in the local community, helping them build skills, confidence, friendships and independence through meaningful activities.
Key responsibilities:
- Person-centred support: enabling people to make choices and take the lead in their own lives
- Activity support: supporting people to take part in a wide range of sessions such as:
- Health & wellbeing programmes.
- Digital skills / IT sessions.
- Community outings and social activities (cinema, bowling etc.).
- Swimming and fitness activities.
- Personal care: where required, always in a respectful, dignified way
- Community inclusion: supporting people to build relationships and feel part of their community
- Record keeping & communication: writing daily notes, updating plans, sharing key information with the team
- Safety & safeguarding: following risk assessments, health & safety guidance, and safeguarding procedures
- Teamwork: working closely with colleagues, families, carers, and external professionals
What we're looking for (values and skills):
- Kind, respectful and person-centred.
- Reliable and consistent (people value stability and familiarity).
- A confident communicator who can build trust and rapport.
- Calm, patient and resilient in challenging situations.
- Open to learning and able to take feedback positively.
- Organised and responsible with accurate record keeping.
Essential requirement: Intermediate swimming ability (essential): you will support people in the pool.
Desirable (but not required): Experience in any of the following is welcome but not essential: support worker / care assistant / keyworker / outreach / community support / learning disabilities / autism / SEN / mental health / PBS (Positive Behaviour Support) / safeguarding / social care / youth work / support planning / day services / activities coordinator.
Training & benefits:
- Full induction and ongoing training (including safeguarding, health & safety, PBS, person-centred practice).
- Enhanced DBS paid for by HF Mencap.
- Supportive team culture: you'll be valued and backed up.
- Development opportunities and progression within the organisation.
- Meaningful work where you can see the impact every day.
- Covid-19 vaccination and Flu jab strongly encouraged to protect colleagues and the people we support.
Recruitment process:
- Step 1: Interview
- Step 2: If successful at interview, you'll be invited to a paid two-day trial, so you can experience the role and we can see you in practice.
Pay is £13.85/hour, up to 36 hours/week (full-time). Part-time/flexible options available.
How to apply: Please send:
- Your CV
- A short note (or cover letter) telling us: Why you want the role.
- Your availability (weekday/weekend/bank holidays; full-time or part-time).
- Confirmation you can travel reliably to the areas listed.
About HF Mencap:
Our Mission To empower children and adults with learning disabilities and autism to get their voice heard, reach their potential and be included in their local community.
Our Vision We seek to promote the wellbeing and development of children and adults with learning disabilities and autism in all areas of their lives as well as supporting their families and carers.
Support Worker in London employer: HF Mencap
Contact Detail:
HF Mencap Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker in London
✨Tip Number 1
Get to know the organisation! Before your interview, do a bit of research on HF Mencap. Understand their mission and values, and think about how your own values align with theirs. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice your communication skills! As a Support Worker, you'll need to build trust and rapport with the people you support. Try role-playing common scenarios with a friend or family member to boost your confidence and prepare for those tricky questions.
✨Tip Number 3
Be ready for the trial day! If you get through the interview, you'll have a paid two-day trial. Treat it like a real job – be punctual, engage with the team, and show your passion for supporting others. This is your chance to shine!
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your CV gets seen by the right people and shows you're serious about joining the HF Mencap team.
We think you need these skills to ace Support Worker in London
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for supporting others and why this role excites you.
Tailor Your CV: Make sure your CV highlights any relevant experience or skills that align with what we’re looking for. Even if you haven’t worked in social care before, think about how your past roles in customer service or hospitality can relate to being a Support Worker.
Show Your Availability: In your cover letter, clearly state your availability for shifts, including weekends and bank holidays. Flexibility is key in this role, and we appreciate knowing when you can jump in to help!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at HF Mencap
✨Know the Values
Before your interview, take some time to understand HF Mencap's mission and values. They’re looking for someone who is kind, respectful, and person-centred. Reflect on how your own values align with theirs and be ready to share examples that demonstrate this.
✨Show Your People Skills
As a Support Worker, you'll need to build trust and rapport with the people you support. Think of specific instances from your past experiences—whether in customer service, retail, or any other field—where you’ve successfully connected with others. Be prepared to discuss these during the interview.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to handle challenging situations calmly and patiently. Prepare by thinking about times when you faced difficulties and how you managed them. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Ask Thoughtful Questions
At the end of the interview, you’ll likely have the chance to ask questions. Use this opportunity to show your genuine interest in the role. Ask about the types of activities you might support, or how the team collaborates to ensure the best outcomes for those they support.
