Credit Hire Claims Handler in Birmingham

We're not your typical law firm. We're people with a passion for helping our clients and each other achieve the best possible outcomes. We are leading legal advisers to the insurance and commercial sectors across the UK & Ireland, known for our innovation, client focus, and long-lasting relationships. We do things differently, with a forward-thinking approach built around our clients' needs, supported by cutting-edge technology and a culture built around people from a wide range of backgrounds who are taking an equally wide range of routes to building their careers.
As a Credit Hire Claims Handler, you will manage a caseload of pre-litigated delegated authority credit hire claims, investigating the legitimacy of claims, identifying potential fraud indicators and supporting insurer clients in achieving the best possible outcomes.
Managing a caseload of pre-litigated credit hire claims.
Investigating claims to identify fraud indicators and assess claim validity.
Liaising with credit hire companies, insurer clients and other stakeholders.
Contributing to claims strategy and client engagement activities.
Maintaining accurate records, case management systems and updates.
Working collaboratively with colleagues and supporting departmental initiatives.
Supporting HF's values through participation in wellbeing, charity and engagement activities.
We're keen to hear from candidates who have experience within insurance, a credit hire company, or a credit hire law firm and who are looking to develop their career within a specialist credit hire team.
Experience handling delegated authority claims or credit hire claims.
An understanding of credit hire litigation and fraud detection.
Knowledge of insurance claims handling processes.
Excellent communication and interpersonal skills.
Strong analytical and problem-solving abilities.
A proactive and self-motivated approach to work.
The ability to thrive in a fast-paced and target-driven environment.
Strong organisational skills and attention to detail.
A team-oriented mindset with a willingness to contribute to wider team initiatives.
Apart from the competitive salary you'd expect, our package of benefits reflects our values of partnership, innovation and being real people. We're committed to creating a dynamic w...