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- Tasks: Prepare guest rooms, serve meals, and create a welcoming atmosphere for our guests.
- Company: Join HF Holidays, a B-Corp Certified co-operative with over 112 years of history.
- Benefits: Enjoy competitive pay, tips, discounts, and 28 days holiday pro rata.
- Other info: Flexible hours with opportunities for personal growth in a supportive environment.
- Why this job: Be part of a team that creates memorable outdoor experiences for guests.
- Qualifications: Hospitality experience or a willingness to learn, plus great communication skills.
The predicted salary is between 25000 - 27000 £ per year.
Location: Holnicote House, Selworthy, Minehead, Somerset, TA24 8TJ
Contract: Full time – Permanent
Salary: £12.71 per hour
PLEASE NOTE - This is a Live Out role
Employee Benefits: Equal share of tips paid monthly | Free Uniform | 28 Days Holiday pro rata inclusive of bank holidays | Pension Contributions | Volunteer Day | Group Life Assurance | Cinema Discounts | Online Shopping Discounts | Cycle to work Scheme | Discounted Gym Membership | Virtual GP | Health & Wellbeing Support 24/7 Helplines with access to trained counsellors for support | Exclusive discounts on our holidays for you, your friends and family | Annual familiarization visit at any of our country houses for you and your family
What will you be doing:
Working in our Holnicote Country House we provide a retreat for up to 55 guests who stay with us for guided or self-guided walking tour holidays. Your role will be preparing guest rooms and public areas, creating a comfortable and inviting atmosphere. You will be the welcoming face serving meals in our dining room and adding to the charm of our hospitality by assisting in the delivery of Afternoon Tea. Our Team Members also assist in the preparation of picnic lunches, which our guests love for their outdoor adventures. Our entire team gets involved in the heart of guest interactions, and we all work together to provide an atmosphere where guests feel cared for and attended to.
About you:
- Experience in hospitality or the willingness to learn.
- Great communication skills and deliver great customer service.
- Ability to be part of a team and flexible to work evenings and weekends.
About HF Holidays:
As Britain's only walking holiday co-operative, we are committed to creating meaningful connections through shared experiences in the great outdoors. With 112 years of history, we bring like-minded people together through more than 260 carefully crafted walking and activity holidays in the UK, Europe, and beyond. We also own and manage 16 characterful country houses in the heart of the UK’s best-loved national parks landscapes. Supported by our 500 strong team who are based both remotely and at our Head Office in Hertfordshire as well as our Houses.
Thanks to the support of our 40,000 members, we are a B-Corp Certified organisation, dedicated to making a positive impact on the places we travel to. Whether it’s close to home or on the other side of the globe, when you walk with us, you become part of a community that values friendship, fun, and an active enjoyment of the great outdoors.
Applying:
We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process, please contact us on recruitment@hfholidays.co.uk and for any other enquiries you may have.
Team Member in Minehead employer: HF Holidays
Contact Detail:
HF Holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member in Minehead
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HF Holidays. Understand their values and what makes them unique in the hospitality industry. This will help you connect with the team during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since this role is all about creating a welcoming atmosphere for guests, think of examples from your past experiences where you've delivered great customer service. Be ready to share these stories during your interview.
✨Tip Number 3
Be flexible and show your teamwork spirit! Highlight your ability to work evenings and weekends, and share how you thrive in a team environment. This will resonate well with the hiring team, as they value collaboration and adaptability.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the HF Holidays family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Team Member in Minehead
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your skills. Share a bit about your passion for hospitality and how you connect with guests.
Tailor Your Application: Make sure to tailor your application to the Team Member role. Highlight any relevant experience in hospitality or customer service, and don’t forget to mention your flexibility to work evenings and weekends!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for our team.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our amazing team at Holnicote House!
How to prepare for a job interview at HF Holidays
✨Know the Company
Before your interview, take some time to research HF Holidays. Understand their mission, values, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Team Member, great customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to create a welcoming atmosphere, which is crucial for this role.
✨Emphasise Teamwork
Since the role involves working closely with others, be ready to discuss your experience in team settings. Share specific instances where you collaborated successfully with colleagues, highlighting your flexibility and willingness to support others during busy times.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the company culture. For example, you could ask about the training process for new Team Members or how the team celebrates successes together.