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For Companies At a Glance
- Tasks: Manage guest services, kitchen operations, and team development in a stunning country house.
- Company: Join HF Holidays, a B Corp Certified brand with over 110 years of experience.
- Benefits: Enjoy free accommodation, meals, 33 days holiday, and exclusive discounts.
- Why this job: Lead a passionate team and create unforgettable experiences for guests in beautiful surroundings.
- Qualifications: Experience in hospitality management and a flexible approach to working hours.
- Other info: Be part of a supportive culture with excellent career growth opportunities.
The predicted salary is between 27900 - 30600 £ per year.
COUNTRY HOUSE MANAGER
Location: The Peveril of the Peak, Thorpe, Dovedale, Ashbourne, Derbyshire, DE6 2AW
Contract: Permanent, Full Time
Salary: £33,700 – £35,700 per annum
Live in: Free live in accommodation inclusive of all bills, 3 meals per day, Laundry & Free wifi
Job Benefits: 33 Days Holiday pro rata inclusive of bank holidays | Pension Contributions | Volunteer Day | Group Life Assurance | Cinema Discounts | Online Shopping Discounts | Cycle to work Scheme | Discounted Gym Membership | Virtual GP | Health & Wellbeing Support 24/7 Helplines with access to trained counsellors for support | Exclusive discounts on our holidays for you, your friends and family | Annual familiarization visit at any of our country houses
About the role:
Our Peveril of the Peak country house has 46 bedrooms, providing a serene retreat for up to 75 guests embarking on guided or self-guided tour holidays. As the Country House Manager, your role revolves around delivering an exceptional standard of guest service. Your responsibilities span various domains:
- Guest Service Excellence: Elevate guest experiences by overseeing every aspect of guest service.
- Kitchen Management: Take charge of the culinary experience, managing chefs to consistently deliver exceptional food quality within the established budgetary framework
- Front of House Management: Lead the front of house team, ensuring pristine conditions in all bedrooms and public areas
- Property Maintenance and Appearance: Collaborate with Maintenance and properties team to monitor, report, and address internal and external repairs and property defects.
- Team Development & Culture: Foster a culture of teamwork and harmony, recognising the crucial role it plays in the overall success of our house
- Centralised Support: Work with our central support teams including HR, Health & Safety, Finance and Sales
As an experienced Operations Manager your role encapsulates not just management but a commitment to creating an environment where every detail reflects the values of our Society and as a co-operative, where members are genuinely looked after.
What are we looking for?
We would love to hear from you if you have these essential skills:
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A commercial background in the Tourism or Hospitality industry. We are keen to hear from Hotel Managers, Country House Managers, Hotel General Managers or Hospitality Managers, who can showcase a track record of successful operational management within a hotel, country house, or similar establishment.
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Given the nature of our industry, flexibility is key. The role necessitates adaptability to varied working hours, particularly during evenings and weekends
About HF Holidays:
HF Holidays are a B Corp Certified British heritage brand with over 110 years of experience organising walking holidays in the UK, Europe, and beyond. We\’ve been leading the way since 1913 and offer over 260 carefully curated guided and self-guided walking tours on six continents and in 40 destinations worldwide. Our 500-strong team are based remotely, at our Head Office in Hertfordshire and across our 15 country houses located in some of the UK\’s best-loved national parks and National Landscapes.
Our Application Process:
To ensure a fair and unbiased evaluation process, we welcome candidates to submit their CVs without including personal identifying information that may reveal their identity. If successful, you will be invited to an online / face-to-face interview with our House Manager.
Equity and Diversity:
We recruit, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We are an equal opportunity employer and will not discriminate against candidates based on any of the protected characteristics set out under the Equalities Act 2010 or any other characteristic protected by law.
Country House Manager employer: HF Holidays
Contact Detail:
HF Holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Country House Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and tourism industry. Attend local events or join online groups where you can meet people who might know about job openings or can give you insider tips.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since HF Holidays is all about teamwork and guest service, think of examples from your past experiences that showcase your ability to lead a team and enhance guest satisfaction.
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out directly to HF Holidays through our website. Express your interest in the Country House Manager role and share how your skills align with what we’re looking for.
✨Tip Number 4
Follow up after interviews! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team.
We think you need these skills to ace Country House Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Country House Manager role. Highlight your background in hospitality and any relevant management experience to show us you’re the perfect fit!
Showcase Your Passion: In your cover letter, let us know why you’re excited about this role and working with HF Holidays. Share your enthusiasm for guest service and how you can contribute to creating memorable experiences for our guests.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon so we can easily see your qualifications and what you bring to the table.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at HF Holidays
✨Know Your Stuff
Before the interview, dive deep into the role of Country House Manager. Familiarise yourself with HF Holidays' values, their approach to guest service, and the specifics of managing a country house. This will help you demonstrate your understanding of what they’re looking for.
✨Showcase Your Experience
Prepare to discuss your previous roles in hospitality or tourism management. Highlight specific examples where you’ve successfully managed teams, improved guest experiences, or handled property maintenance. Use metrics if possible to show your impact!
✨Emphasise Flexibility
Given the nature of the role, it’s crucial to convey your adaptability. Be ready to share instances where you’ve worked varied hours or adjusted to unexpected challenges. This shows you’re a team player who can handle the dynamic environment of a country house.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions prepared. Inquire about the team culture, how they measure guest satisfaction, or what success looks like in this role. This not only shows your interest but also helps you gauge if it’s the right fit for you.
