At a Glance
- Tasks: Lead exciting walking holidays and support volunteers in their journey.
- Company: Join HF Holidays, a B Corp Certified brand with over 110 years of experience.
- Benefits: Flexible working hours and the chance to work in stunning outdoor locations.
- Other info: Be part of a friendly team that values community and the great outdoors.
- Why this job: Make a real difference by sharing your passion for walking and helping others succeed.
- Qualifications: Strong organisation skills and a love for the outdoors are essential.
Overview
Our volunteer leaders are an essential part of our guests\' holidays, leading them on full day walks as well as hosting them and facilitating sociability from the start to the finish of their holiday. We have an exciting opportunity for an experienced Volunteer Assessment & Training Co-ordinator to join our friendly Leader Operations Team, based in Cumbria. You will work mainly by email and phone to manage prospective volunteers through the assessment process and subsequent training opportunities. Building relationships and providing support to help volunteers succeed is key in this role. Experience of working with volunteers would be advantageous. More importantly we\'re seeking someone with a positive attitude, good organisation, and great people skills.
Responsibilities
- Schedule annual Assessment Events for new leaders including liaising with relevant internal departmental and external experts, as required.
- Log and review/assess new VWLs applications, sending out acknowledgements and carrying out initial review of skillsets including reviewing logbooks of walk experience.
- Attend Assessments Events.
- Manage and feed back outcomes.
- Assessor recruitment - Ensure the Society has an appropriate number of Assessors to run Assessment Events, through ongoing reviews and recruitment, as required.
- Manage ongoing training & Assessment opportunities: Conferences / workshops / training / Authorisation increase. Includes liaising with relevant internal departmental and external experts, as required.
- Develop and deliver a training package for Tour Leader Managers who lead at partner hotels.
- On-boarding new VWLs. Take the lead in developing process (including pre leading Teams induction).
- Organise & deliver new leader debrief workshops.
- Work closely with Leader Operations to ensure that all stages of the leader journey are supported.
Requirements
- Strong organisation skills, including proven management of a demanding workload, identifying priorities and working to deadlines.
- Transferable skills in relation to recruitment, assessment events, training and onboarding.
- A knowledge of volunteering principles and requirements including an understanding of how their motivation may differ from employees.
- Excellent people skills, enabling strong relationships and networks to be built and maintained, externally and internally.
- A keen interest in walking and knowledge of the main walking areas in the UK.
- A genuine team player with a passion for sharing knowledge and building the best work experience for others.
- Good communications skills (both written and oral).
- Flexible working hours.
Desirable criteria
- Experience of being a volunteer.
- A relevant qualification in volunteer management.
- A relevant outdoor qualification e.g. Hill & Moorland Leader Award; Mountain Leader Award.
- Working knowledge of volunteering best practice management, development and policy.
- Experience of innovating, leading and developing volunteering opportunities.
- Knowledge and an understanding of current volunteering trends and issues.
About HF Holidays
HF Holidays are a B Corp Certified British heritage brand with over 110 years of experience organising walking holidays in the UK, Europe, and beyond. We\\\'ve been leading the way since 1913 and offer over 260 carefully curated guided and self-guided walking tours on six continents and in 40 destinations worldwide. Run as a co-operative, we put people at the heart of everything we do and are proud to be part of a community with a shared passion for the great outdoors. Friendship, fun, fresh air, and the feelgood factor have always been our guiding principles. Our 500-strong team are based remotely, at our Head Office in Hertfordshire and across our 15 country houses located in some of the UK\\\'s best-loved national parks and National Landscapes.
Assessment & Training - Volunteer Walk Leaders in Plymouth employer: HF Holidays
HF Holidays is an exceptional employer that values its team members and fosters a supportive work culture centred around community and the great outdoors. With flexible working hours, opportunities for personal growth through training and development, and a commitment to volunteer management, you will find a rewarding environment where your contributions truly matter. Join us in beautiful Cumbria, where you can share your passion for walking while making a meaningful impact on our guests' experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Assessment & Training - Volunteer Walk Leaders in Plymouth
✨Tip Number 1
Get to know the organisation! Research HF Holidays and their values. When you understand what they stand for, you can tailor your conversations to show how you fit into their culture. This will help you make a great impression during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former volunteers and staff at HF Holidays. Ask them about their experiences and any tips they might have. Building these connections can give you insider knowledge and potentially lead to referrals.
✨Tip Number 3
Show off your people skills! During interviews or assessments, be ready to share examples of how you've built relationships in previous roles. Highlight your ability to support and motivate others, as this is key for the Volunteer Assessment & Training role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the HF Holidays team. Don’t miss out on this opportunity!
We think you need these skills to ace Assessment & Training - Volunteer Walk Leaders in Plymouth
Some tips for your application 🫡
Show Your Passion for Volunteering:When you're writing your application, let your enthusiasm for volunteering shine through! Share any personal experiences or stories that highlight why you love working with volunteers and how it aligns with our mission at HF Holidays.
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We want to see how your background fits perfectly with the role of Volunteer Assessment & Training Co-ordinator.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts logically. This will help us understand your qualifications and how you can contribute to our team without any confusion.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at HF Holidays
✨Know Your Stuff
Before the interview, make sure you understand the role of a Volunteer Assessment & Training Co-ordinator. Familiarise yourself with the responsibilities and requirements listed in the job description. This will help you speak confidently about how your skills and experiences align with what they’re looking for.
✨Show Your People Skills
Since this role involves building relationships with volunteers, be ready to share examples of how you've successfully worked with people in the past. Highlight your communication skills and any experience you have in managing or training volunteers, as this will demonstrate your suitability for the position.
✨Be Organised
The job requires strong organisational skills, so come prepared with a plan for how you would manage the assessment and training processes. You might even want to outline a mock schedule for an assessment event to showcase your ability to prioritise and manage workloads effectively.
✨Passion for the Outdoors
Express your enthusiasm for walking and the outdoors during the interview. Share any personal experiences or knowledge you have about UK walking areas. This not only shows your genuine interest but also aligns with the company’s values and mission, making you a more appealing candidate.
