Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and train volunteers for exciting walking holidays while fostering a supportive community.
- Company: Join HF Holidays, a B Corp Certified brand with over 110 years of experience.
- Benefits: Enjoy 33 days holiday, pension contributions, discounts, and health support.
- Other info: Flexible working hours and opportunities for personal growth in a dynamic team.
- Why this job: Make a real impact by empowering volunteers and sharing your passion for the outdoors.
- Qualifications: Strong organisation skills, people skills, and a love for walking are essential.
The predicted salary is between 19200 - 21600 £ per year.
Volunteer Walk Leader Assessment & Training Co-ordinator
Location: Remote – Bi-weekly visits required to our Operations hub in Keswick, Cumbria
Contract: Permanent – 22.5 hours per week (over three days)
Salary: £24,000 – £27,000 pro rata
Job Benefits: 33 Days Holiday pro rata inclusive of bank holidays | Pension Contributions | Volunteer Day | Group Life Assurance | Cinema Discounts | Online Shopping Discounts | Cycle to work Scheme | Discounted Gym Membership | Virtual GP | Health & Wellbeing Support 24/7 Helplines with access to trained counsellors for support| Exclusive discounts on our holidays for you, your friends and family | Annual familiarization visit at any of our country houses for you and your family
About the Role:
Our volunteer leaders are an essential part of our guests’ holidays, leading them on full day walks as well as hosting them and facilitating sociability from the start to the finish of their holiday.
We have an exciting opportunity for an experienced Volunteer Assessment & Training Co-ordinator to join our friendly Leader Operations Team, based in Cumbria. You will work mainly by email and phone to manage prospective volunteers through the assessment process and subsequent training opportunities. Building relationships and providing support to help volunteers succeed is key in this role.
Experience of working with volunteers would be advantageous. More importantly we’re seeking someone with a positive attitude, good organisation, and great people skills.
The role’s responsibilities include (but not limited to):
- Schedule annual Assessment Events for new leaders including liaising with relevant internal departmental and external experts, as required;
- Log and review/assess new VWLs applications, sending out acknowledgements and carrying out initial review of skillsets including reviewing logbooks of walk experience.
- Attending Assessments Events;
- Managing and feeding back outcomes;
- Assessor recruitment – Ensure the Society has an appropriate of number Assessors to run Assessment Events, through ongoing reviews and recruitment, as required.
- Manage ongoing training & Assessment opportunities: Conferences / workshops /training/ Authorisation increase. Includes liaising with relevant internal departmental and external experts, as required;
- Develop and deliver a training package for Tour Leader Managers who lead at partner hotels.
- On-boarding new VWLs. – Take the lead in developing process (inc pre leading ‘Teams’ induction)
- Organise & deliver new leader debrief workshops
- Work closely with Leader Operations to ensure that all stages of the leader journey are supported
What are we looking for?
We would love to hear from you if you have these essential skills:
- Strong organisation skills, including proven management of a demanding workload, identifying priorities and working to deadlines.
- Transferable skills in relation to recruitment, assessment events, training and onboarding.
- A knowledge of volunteering principles and requirements including an understanding of how their motivation may differ from employees.
- Excellent people skills, enabling strong relationships and networks to be built and maintained, externally and internally.
- A keen interest in walking and knowledge of the main walking areas in the UK
- A genuine team player with a passion for sharing knowledge and building the best work experience for others.
- Good communications skills (both written and oral).
- Flexible working hours
The following criteria is desirable and advantageous:
- Experience of being a volunteer.
- A relevant qualification in volunteer management.
- A relevant outdoor qualification eg Hill & Moorland Leader Award; Mountain Leader Award
- Working knowledge of volunteering best practice management, development and policy.
- Experience of innovating, leading and developing volunteering opportunities.
- Knowledge and an understanding of current volunteering trends and issues.
About HF Holidays:
HF Holidays are a B Corp Certified British heritage brand with over 110 years of experience organising walking holidays in the UK, Europe, and beyond. We’ve been leading the way since 1913 and offer over 260 carefully curated guided and self-guided walking tours on six continents and in 40 destinations worldwide. Run as a co-operative, we put people at the heart of everything we do and are proud to be part of a community with a shared passion for the great outdoors. Friendship, fun, fresh air, and the feelgood factor have always been our guiding principles. Our 500-strong team are based remotely, at our Head Office in Hertfordshire and across our 15 country houses located in some of the UK’s best-loved national parks and National Landscapes.
Our Application Process:
To ensure a fair and unbiased evaluation process, we welcome candidates to submit their CVs without including personal identifying information, such as name, gender, age, race, religion, or any other factors that may reveal their identity. This practice aligns with our commitment to fostering equal opportunities for all applicants. If successful, you will be invited to an online / face-to-face interview.
Equity and Diversity:
We recruit, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. HF Holiday’s has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of discrimination; We are an equal opportunity employer and will not discriminate against candidates based on any of the protected characteristics set out under the Equalities Act 2010 or any other characteristic protected by law.
#J-18808-Ljbffr
Volunteer Walk Leaders - Assessment & Training co employer: HF Holidays Limited
Contact Detail:
HF Holidays Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Walk Leaders - Assessment & Training co
✨Tip Number 1
Get to know the organisation! Research HF Holidays and their values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you, which could give you an edge in the selection process.
✨Tip Number 3
Prepare for the interview by practising common questions related to volunteer management and training. Think about your past experiences and how they align with the role of Volunteer Walk Leader Assessment & Training Co-ordinator.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression.
We think you need these skills to ace Volunteer Walk Leaders - Assessment & Training co
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the role of Volunteer Walk Leader Assessment & Training Co-ordinator. Highlight any relevant volunteer management experience and your passion for the outdoors!
Show Off Your People Skills: In your application, don’t shy away from showcasing your excellent communication and relationship-building skills. We want to see how you can connect with volunteers and support them throughout their journey.
Be Organised: Demonstrate your strong organisational skills by outlining how you've managed workloads or events in the past. This is key for the role, so give us examples that show you can juggle multiple tasks effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you’re keen on joining our community!
How to prepare for a job interview at HF Holidays Limited
✨Know Your Stuff
Make sure you understand the role of a Volunteer Walk Leader Assessment & Training Co-ordinator inside out. Familiarise yourself with the responsibilities and the skills required, especially around volunteer management and training. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role is all about building relationships, be ready to share examples of how you've successfully worked with volunteers or teams in the past. Highlight your communication skills and any experiences where you’ve motivated or supported others, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities and organisational skills. Think of situations where you had to manage multiple tasks or resolve conflicts, and be prepared to discuss how you handled them effectively.
✨Express Your Passion for Walking
Since the role involves leading walks, it’s important to convey your enthusiasm for walking and the outdoors. Share your experiences and knowledge of popular walking areas in the UK, as this will demonstrate your genuine interest in the role and align with the company’s values.