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For Companies At a Glance
- Tasks: Join our team to create a welcoming atmosphere for guests at our beautiful country house.
- Company: HF Holidays is a B Corp Certified brand with over 110 years of experience in walking holidays.
- Benefits: Enjoy tips, free uniform, holiday pay, discounts, and health support.
- Why this job: Be part of a passionate team that values friendship, fun, and the great outdoors.
- Qualifications: Experience in hospitality is a plus, but a willingness to learn is essential.
- Other info: We promote equity and diversity, ensuring a fair application process for all.
Overview
TEAM MEMBER
Location: Abingworth Hall, Storrington Road, Thakeham, West Sussex, RH20 3EF
Contract: Part time – Permanent – Monday and Fridays
Salary: £12.67 per hour
Reporting to: CountryHouse Manager
Employee Benefits: Equal share of tips paid monthly | Free Uniform | 28 Days Holiday pro rata inclusive of bank holidays | Pension Contributions | Volunteer Day | Group Life Assurance | Cinema Discounts | Online Shopping Discounts | Discounted Gym Membership | Virtual GP | Health & Wellbeing Support 24/7 Helplines | Exclusive discounts on our holidays | Annual familiarization visit at any of our country houses
What will you be doing
Working in our Abingworth Hall Country House we provide a retreat for up to 49 guests who stay with us for guided or self-guided walking tour holidays.
Your role will be helping on our busy changeover days in our Housekeeping department. Preparing guest rooms, making beds and cleaning public areas, creating a comfortable and inviting atmosphere. Our entire team gets involved in the heart of guest interactions, and we all work together to provide an atmosphere where guests feel cared for and attended to.
About you
We would love to hear from you if you have these essential skills:
- Experience in hospitality or the willingness to learn.
- Great communication skills and deliver great customer service.
- Ability to be part of a team and flexible to work evenings and weekends.
About HF Holidays
HF Holidays are a B Corp Certified British heritage brand with over 110 years of experience organising walking holidays in the UK, Europe, and beyond. We’ve been leading the way since 1913 and offer over 260 carefully curated guided and self-guided walking tours on six continents and in 40 destinations worldwide. Run as a co-operative, we put people at the heart of everything we do and are proud to be part of a community with a shared passion for the great outdoors. Friendship, fun, fresh air, and the feelgood factor have always been our guiding principles. Our 500-strong team are based remotely, at our Head Office in Hertfordshire and across our 16 country houses located in some of the UK’s best-loved national parks and National Landscapes.
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Team Member Part Time employer: HF Holidays Limited
Contact Detail:
HF Holidays Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member Part Time
✨Tip Number 1
Familiarise yourself with the values and mission of HF Holidays. Understanding their commitment to hospitality and the great outdoors will help you align your responses during the interview, showcasing your enthusiasm for their ethos.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service during your conversations. Even if it's informal, sharing specific examples can demonstrate your ability to create a welcoming atmosphere for guests.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires evening and weekend shifts, showing your willingness to adapt can set you apart from other candidates.
✨Tip Number 4
Research common questions asked in hospitality interviews and practice your answers. This will help you feel more confident and articulate when discussing your skills and experiences during the interview process.
We think you need these skills to ace Team Member Part Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Team Member position. Tailor your application to highlight relevant experience in hospitality or customer service.
Craft a Strong CV: Create a CV that showcases your experience, skills, and any relevant qualifications. Emphasise your communication skills and ability to work as part of a team, as these are essential for this role.
Write a Personal Statement: Include a personal statement that reflects your passion for hospitality and your willingness to learn. Mention why you want to work with HF Holidays and how you align with their values of community and outdoor experiences.
Follow Application Guidelines: Ensure your application adheres to HF Holidays' guidelines by omitting personal identifying information. This will help maintain fairness in the evaluation process and demonstrate your understanding of their commitment to equity and diversity.
How to prepare for a job interview at HF Holidays Limited
✨Show Your Hospitality Experience
If you have any previous experience in hospitality, make sure to highlight it during the interview. Share specific examples of how you've provided excellent customer service or contributed to a positive guest experience.
✨Demonstrate Team Spirit
Since teamwork is essential for this role, be prepared to discuss your ability to work collaboratively. Share instances where you've successfully worked as part of a team, especially in busy or challenging situations.
✨Communicate Clearly and Confidently
Great communication skills are key for this position. Practice articulating your thoughts clearly and confidently, and be ready to answer questions about how you would handle guest interactions or resolve issues.
✨Express Your Willingness to Learn
If you lack direct experience, emphasise your eagerness to learn and adapt. Discuss how you can quickly pick up new skills and your enthusiasm for contributing to the welcoming atmosphere at the Country House.
